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Customer Service Representative
2 months ago
**Job Summary**
We are seeking a highly motivated and detail-oriented individual to join our team as a General Assistant at Bartlett Mitchell. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and customer service in our restaurant areas.
**Key Responsibilities**
- Monitor and maintain the cleanliness of counters, chillers, and restaurant areas to ensure they meet our high standards.
- Regularly check restaurant areas to ensure consistent levels of cleanliness and attention to detail.
- Provide prompt and efficient service to customers, responding to their needs and feedback.
- Communicate effectively with customers, colleagues, and management to ensure a positive customer experience.
- Follow procedures and display good food safety practice at all times, adhering to our health and safety policies.
**Requirements**
- Previous experience working in a customer service environment, preferably in a restaurant or hospitality setting.
- Good merchandising skills and till experience.
- Food Safety Level 2 and Health & Safety Level 2 certificates.
**Benefits**
- Monday to Friday working hours available.
- Flexible working hours and the potential for condensed shifts.
- Free meal provision while on shift.
- Training and development opportunities, including NVQ apprentice scheme and WSET courses.
- 28 days annual leave, with an additional day each year up to 33 days.
- The opportunity to have your birthday off, every year.
- Discounts and cashback from a wide range of retail and leisure outlets.
- The annual BM Caterers Summer party and FOODIES awards.
- Regular team events.
- Life assurance and an employee assistance programme.
- Cycle2work scheme - upfront loan for the necessary equipment.
- Being part of a team that made the 'Best Companies' to Work For list 7 years running.
