Customer Service Representative

4 weeks ago


Bury, Borough of Bury, United Kingdom Tesco Full time
About the Role

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Be knowledgeable about our products and services, making recommendations to customers and promoting our offers and promotions.
  • Contribute to maintaining a clean and safe working environment, adhering to health and safety procedures and guidelines.
  • Participate in training and development opportunities to enhance your skills and knowledge.

What We Offer:
  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive benefits package, including holiday pay, pension scheme, and life insurance.
  • Opportunities for career progression and professional development.
  • A supportive and inclusive work environment, with a focus on diversity and inclusion.
  • Access to exclusive discounts and offers, both in-store and online.

About Us:
Tesco is a leading retailer, committed to serving our customers, communities, and planet. We strive to be a responsible and sustainable business, with a focus on diversity, equity, and inclusion. We welcome applications from individuals who share our values and are passionate about delivering exceptional customer service.

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