Customer Service Representative
3 weeks ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work effectively as part of a team to achieve sales targets, maintain store standards, and support colleagues as needed.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and services.
- Contribute to visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.
- Participate in stock management, receiving and processing deliveries, and maintaining accurate inventory levels.
- Support colleagues with tasks such as restocking shelves, cleaning, and maintaining store equipment.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, including on-the-job training and ongoing development opportunities.
- A supportive and inclusive work environment, with opportunities to work with a diverse team.
- A range of benefits, including discounts on Tesco products, access to employee discounts, and a pension scheme.
- Opportunities for career progression and advancement within the company.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Able to work flexibly, including evenings, weekends, and public holidays.
- Able to lift and move stock, and work in a fast-paced environment.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please apply online or visit your local Tesco store to speak with a member of our team.
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