Digital Community Manager

2 weeks ago

London, Greater London, United Kingdom Manual Full time
About the Role

We are seeking a highly skilled Digital Community Manager to join our team at Manual. As a key member of our Creative team, you will be responsible for developing and executing a comprehensive social media strategy that drives engagement and brand growth.

Key Responsibilities
  • Channel Management: Manage the day-to-day handling of all our social channels and optimize content across various social media platforms.
  • Trend Monitoring: Stay up-to-date with industry trends, emerging technologies, and social media innovations, leveraging insights to inform content strategy and execution.
  • Growth: Organically increase follower growth and engagement on Manual's core social channels through best-in-class content.
  • Content Strategy: Develop and implement a comprehensive content strategy for Manual's social media channels, aligning with overall brand objectives and target audience preferences.
  • Ideation and Concepting: Lead brainstorming sessions to generate creative concepts and ideas that resonate with our audience and differentiate us from competitors.
  • Content Creation: Oversee the creation of high-quality and visually appealing content, including graphics, videos, GIFs, and other multimedia assets.
  • Community Engagement: Foster meaningful interactions with our audience, responding to comments, messages, and inquiries in a timely and professional manner.
  • Cross-functional Collaboration: Collaborate closely with internal teams, including marketing, design, and copy, to ensure content alignment and coherence across all touchpoints.
Requirements
  • Education: Bachelor's degree in Marketing, Communications, or a related field.
  • Experience: 4+ years of experience in social media management, content creation, or digital marketing.
  • Skills: Proven track record of developing and executing successful social media campaigns, strong creative vision, excellent written and verbal communication skills, and familiarity with social media analytics platforms.
About Manual

Manual delivers healthcare at scale thanks to its comprehensive digital clinic. Our ambition is to extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond, focusing on life-impeding conditions like hormonal imbalance, obesity, and hair loss.

We're destigmatising how people approach their health by offering easy access to diagnostics, a holistic range of treatments, ongoing care, and medical advice, as well as a community to help proactively improve one's health and wellbeing.

Innovating on healthcare delivery, Manual provides patients with engaging treatment plans generating superior clinical outcomes: 90%+ of patients see an improvement in their Quality of Life (QoL) within 6 months.

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