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Community Care Response Specialist
3 months ago
Join Our Dedicated Team Making a Difference.
Reference: CBC243064
Are you looking for a fulfilling role that allows you to positively impact the lives of individuals in your community?
We are a TSA accredited 24/7 monitoring and response service, currently expanding our operations, and we seek empathetic and skilled Care Response Officers to be part of our team.
Role Overview
As a Care Response Officer, you will serve as a crucial connection between our clients and the essential services they require. Your responsibilities will include:
- Managing both emergency and non-emergency calls from clients, ensuring a professional, compassionate, and reliable service.
- Visiting clients' residences to assist those who have experienced falls, utilizing specialized equipment to ensure their safe lifting.
- Coordinating with emergency services, healthcare professionals, and other organizations to guarantee clients receive the necessary support.
- This position allows you to make a significant impact, aiding elderly and disabled individuals in preserving their independence and safety within their homes.
Ideal Candidate Profile
- Strong communication abilities and the capacity to engage sensitively with individuals of diverse ages and needs.
- Proven experience in high-pressure environments, demonstrating initiative and the ability to work independently.
- Competence in utilizing computer systems for accurate data entry and retrieval.
- A valid Driver's License permitting operation of vehicles with a manual transmission (a vehicle will be provided for work purposes).
What We Offer
- Competitive salary and comprehensive benefits package.
- Continuous training and professional growth opportunities.
- The opportunity to contribute to a dynamic organization that is making a real difference in the community.
If you possess the required skills and experience and are seeking a meaningful career, we encourage you to reach out for more information.
Application Process
Please complete the application form provided and submit it via email. Ensure your application is submitted by the specified closing date.
Important Note:
All positions are subject to an Enhanced Level Disclosure with the Disclosure and Barring Service.
Working within local government offers a rewarding experience, and the Council is recognized as an excellent employer, providing generous leave, a local government pension scheme, and numerous other benefits, along with opportunities for learning and career advancement.
