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IT Support Senior Engineer

2 months ago

Lancaster, Lancashire, United Kingdom In Technology Group Full time £30,000 - £35,000
Job Title: Senior IT Support Engineer

Job Summary:
We are seeking a skilled Senior IT Support Engineer to join our team at In Technology Group. As a key member of our IT team, you will be responsible for providing technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and remote desktop
  • Troubleshoot and resolve IT issues, including hardware and software problems
  • Deploy and manage Office 365, Intune, SharePoint, and other applications
  • Configure and manage Active Directory, Group Policy, and Windows Server
  • Design and implement network infrastructure, including VPNs, VLANs, and Wi-Fi

Requirements:
  • 2+ years of experience in IT support, preferably in a managed service provider environment
  • Strong knowledge of Windows Server, Active Directory, and Group Policy
  • Experience with Office 365, Intune, and SharePoint
  • Excellent communication and problem-solving skills

What We Offer:
  • A fun and positive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package