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Branch Operations Manager

2 months ago


Rickmansworth, Hertfordshire, United Kingdom Travis Perkins Full time
About the Role

We are seeking a highly skilled and motivated Assistant Branch Manager to join our team at Travis Perkins in Rickmansworth. As a key member of our branch leadership team, you will play a vital role in driving business growth, improving customer satisfaction, and ensuring the smooth operation of our branch.

Key Responsibilities
  • Support the Branch Manager in managing all aspects of the branch, including sales, customer service, and operational efficiency.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and reduce costs.
  • Lead and motivate a team of colleagues to achieve exceptional results, providing coaching, guidance, and support as needed.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Collaborate with other departments to achieve business objectives and improve overall performance.
What We Offer

As a valued member of our team, you will receive a competitive salary, annual leave, contributory pension scheme, and other benefits, including bonus, private medical insurance, life insurance, share scheme, and mortgage advice.

You will also have access to our online learning platform, apprenticeship opportunities, and a range of employee discounts and benefits.

Requirements

To be successful in this role, you will need:

  • Previous experience in a builders' merchant or a similar industry.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Commercial acumen and the ability to analyze data to inform business decisions.
  • A passion for delivering exceptional customer service and driving business growth.
What's Next

If you are a motivated and ambitious individual with a passion for leadership and customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].