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Client Care Coordinator

2 months ago

Sheffield, Sheffield, United Kingdom Elevation Recruitment Group Full time
Job Overview

We are seeking a highly skilled and fluent French speaking Customer Service Coordinator to join our team at Elevation Recruitment Group.

This is an exciting opportunity for a customer-focused individual to utilize their language proficiency and provide exceptional support to our clients.

Key Responsibilities:

  • Provide multilingual customer support via phone, email, and in-person
  • Handle customer inquiries and resolve product or service-related issues
  • Process orders efficiently and accurately
  • Maintain and update customer accounts
  • Collaborate closely with internal departments to ensure seamless customer experience

Requirements:

  • Fluency in French and English
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

What We Offer:

  • A competitive salary of £25,000 - £27,000
  • A hybrid working arrangement with opportunities for remote work
  • A dynamic and supportive team environment