Operations Manager

2 months ago


Blyth, Northumberland, United Kingdom Great Bear Full time
Job Title: Operations Controller

As an Operations Controller at Great Bear, you will play a crucial role in ensuring the smooth operation of our warehouse. Your primary responsibility will be to manage the day-to-day activities of the warehouse, ensuring that all schedules for inbound receipts and outbound loads are run efficiently.

Key Responsibilities:
  • Manage the outbound schedule to ensure timely collection and delivery of goods.
  • Issue instructions to designated staff to maintain a smooth flow of work.
  • Control paperwork for outbound vehicles to ensure 100% accuracy.
  • Act as the initial point of contact for all drivers arriving on site.
  • Communicate issues to the Shift Manager in a timely manner to minimize disruption to the schedule.
  • Participate as an active member of the operations team, offering suggestions for solving problems and improving efficiency.
  • Maintain good communication with transport providers to avoid late collections and delivery failures.
  • Produce a thorough handover to the following shift, highlighting potential issues and reminders.
Requirements:
  • Ability to prioritize work based on scheduling and available resources.
  • Able to demonstrate a high level of attention to detail.
  • Must be a team player who can work on their own initiative.
  • Able to demonstrate in-depth knowledge of on-site systems.
  • Able to work to tight deadlines.
  • Experience and good working knowledge of Autostore and RF kit.
  • PC literate in Word, Excel, and Outlook.
  • Must be flexible in approach to work and shift patterns.
  • Be able to demonstrate a courteous and professional attitude towards customers and third-party hauliers.
  • Should have good oral and written communication skills.
  • Excellent time management skills and ability to solve problems.
  • Strong interpersonal and conciliation skills, with the capacity to network with suppliers, hauliers, and customers.
What We Offer:
  • Competitive holiday entitlement.
  • Pension scheme with a 4% employee and 4% employer contribution.
  • Life assurance of two times annual salary.
  • Employee Assistance Programme for confidential telephone counselling and legal information.
  • Eye care vouchers for substantial savings on eye tests and prescription glasses.
  • Reward and recognition for employees who go the extra mile.
  • Everyday discounts through our benefit platform.

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