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Medical Office Coordinator
2 months ago
Job Overview
The post holder will provide comprehensive and high-quality administrative support to the medical team.
They will work in a challenging environment that undergoes constant changes and will need to exercise judgement and use a combination of skills to deal with day-to-day issues.
The post holder will be expected to demonstrate a sensitive and caring attitude that is client-focused and maintain a calm and organised approach when working under pressure.
Main Duties of the Job
Deal with patient enquiries in person and over the telephone appropriately, efficiently, courteously, promptly and discreetly, recognising the different needs of individuals.
Ensure registration details of all temporary/new patients are recorded and documented and ensure patients have an understanding of the hours of operation and procedures by going through the practice leaflet with them.
Work flexibly with other practice staff to ensure that the surgery is adequately staffed at all times to meet service needs.
Other duties as may be required by the nature of general medical practice.
Working for Our Organisation
Betsi Cadwaladr University Health Board (BCUHB) North Wales is a leading healthcare provider in the region.
We offer a supportive and inclusive work environment that values diversity and promotes equality.
Our team is committed to delivering high-quality patient care and we are proud to be a Disability Confident Employer.
