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Director of Enterprise Service Excellence

2 months ago


Cardiff, Cardiff, United Kingdom Yolk Recruitment Ltd Full time £97,000
Associate Director of Enterprise Service Management

Yolk Recruitment Ltd is partnering with Digital Health and Care Wales to find a highly skilled Associate Director of Enterprise Service Management. This is a fantastic opportunity for a seasoned Service Management professional to lead the development of the organisation's Service Management following a Software Delivery/Product Focussed approach.

Key Responsibilities:
  • Support the delivery of software products providing metrics around value delivery
  • Lead the Service Management department, guiding the development of mature service management principles/frameworks
  • Develop and implement internal ITSM structures and processes
What We Offer:
  • Salary of £88,000 - £97,000 (dependent on experience)
  • 28 days annual leave + public holidays
  • Flexible working and hybrid working (min 1 day a week onsite)
  • Professional development & career opportunities
  • NHS pension (c 20% employer)
  • Employee Assistance Programme and confidential counselling service
  • Cycle to work scheme

Digital Health and Care Wales is a leading digital health and care organisation in Wales, providing word leading digital services and empowering people to live healthier lives. If you are a motivated and experienced Service Management professional looking for a new challenge, we encourage you to apply for this exciting opportunity.