Administrative Assistant
1 week ago
About the Role
The Royal Devon University Healthcare NHS Foundation Trust is seeking a highly motivated and organized individual to join our Bladder and Bowel Care Service as an Administrative Assistant. This is an exciting opportunity to work in a dynamic team and contribute to the delivery of high-quality patient care.
Key Responsibilities
- Provide administrative support to the Bladder and Bowel Team, including managing appointments, dealing with clinical letters, and maintaining the booking system.
- Act as the first point of contact for the Service, handling patient and health professional inquiries, and ensuring messages are passed to the relevant staff.
- Manage and prioritize workload, working effectively as part of a team to ensure an efficient administrative service is provided.
- Develop and maintain effective relationships with patients, health professionals, and other stakeholders.
- Contribute to the development of administrative processes and procedures to improve service delivery.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong organizational and time management skills.
- Proficiency in IT systems, including electronic appointment systems.
- Ability to maintain confidentiality and handle sensitive information.
What We Offer
The Royal Devon University Healthcare NHS Foundation Trust offers a comprehensive benefits package, including competitive salary, pension scheme, and access to staff discounts. We are committed to providing a supportive and inclusive work environment, where employees can develop their skills and career.
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