Administrative Assistant

1 week ago


Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

About the Role

The Royal Devon University Healthcare NHS Foundation Trust is seeking a highly motivated and organized individual to join our Bladder and Bowel Care Service as an Administrative Assistant. This is an exciting opportunity to work in a dynamic team and contribute to the delivery of high-quality patient care.

Key Responsibilities

  • Provide administrative support to the Bladder and Bowel Team, including managing appointments, dealing with clinical letters, and maintaining the booking system.
  • Act as the first point of contact for the Service, handling patient and health professional inquiries, and ensuring messages are passed to the relevant staff.
  • Manage and prioritize workload, working effectively as part of a team to ensure an efficient administrative service is provided.
  • Develop and maintain effective relationships with patients, health professionals, and other stakeholders.
  • Contribute to the development of administrative processes and procedures to improve service delivery.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong organizational and time management skills.
  • Proficiency in IT systems, including electronic appointment systems.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer

The Royal Devon University Healthcare NHS Foundation Trust offers a comprehensive benefits package, including competitive salary, pension scheme, and access to staff discounts. We are committed to providing a supportive and inclusive work environment, where employees can develop their skills and career.



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