Senior Account Handler

2 months ago


Horsham, West Sussex, United Kingdom Stride Resource Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Senior Account Handler to join our team at Stride Resource Management Ltd. As a Senior Account Handler, you will play a crucial role in ensuring the smooth running of our commercial insurance business.

Key Responsibilities
  • Develop and Maintain Strong Relationships with brokers and clients to understand their needs and provide tailored insurance solutions.
  • Manage a Portfolio of Accounts with accuracy and completeness, ensuring all details are up-to-date.
  • Collaborate with Underwriters and Stakeholders to negotiate terms and conditions for insurance policies.
  • Stay Up-to-Date on Industry Trends and changes in the insurance market to provide proactive advice to clients.
  • Handle Inquiries, Claims, and Client Requests in a timely and professional manner.
  • Contribute to Business Growth through cross-selling and up-selling opportunities.
  • Mentor and Support Junior Team Members, sharing knowledge and best practices.
Requirements
  • 5+ years of experience in commercial insurance, with a strong understanding of the brokerage environment.
  • Proven track record of managing client relationships and delivering exceptional customer service.
  • Excellent communication and negotiation skills, with the ability to build rapport and trust with stakeholders.
  • Detail-oriented with strong organizational and time management skills.
  • Proficiency in using insurance management systems and Microsoft Office suite.
  • Relevant professional qualifications such as ACII or equivalent would be advantageous.


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