Client Relations and Operations Coordinator

4 weeks ago

Livingston, West Lothian, United Kingdom SchoolGrid Full time

About Us
At SchoolGrid, we are a multi-award-winning provider of cashless catering management and online payment solutions tailored for educational institutions across the UK.

Our headquarters is located in Livingston, complemented by a regional office in West Yorkshire. We take pride in fostering a friendly and supportive work environment, ensuring our team has the necessary resources and time to excel.

As a rapidly expanding organization, we are on the lookout for talented and enthusiastic individuals to join us on our journey.

The Role
In this position, your primary responsibility will be to ensure that our client schools and their parents receive the highest level of service when engaging with SchoolGrid. Each day will present new challenges, keeping the role dynamic and engaging. You will collaborate with various teams and stakeholders, including service, product, and project teams, as well as working closely with the COO on internal initiatives.

Your Impact:

  • Customer Experience Advocate: Manage a diverse range of inbound and outbound inquiries from schools and parents through various communication channels.
  • Project Support: Assist the project mobilization team to facilitate smooth implementations and successful launches for new clients.
  • Knowledge Contributor: Collaborate with the product team to ensure a seamless user experience for new features by supporting client training and documentation efforts.
  • Financial Support: Help with financial administration tasks, including sales and purchase ledgers (comprehensive training will be provided).
  • Growth Partner: Work directly with the COO on internal projects and ad-hoc responsibilities to drive departmental and company growth.

Requirements
We are seeking an exceptional individual who possesses a passion for building relationships and has outstanding communication skills (both verbal and written). A genuine enthusiasm for delivering top-notch service is essential. While experience in retail or customer service is beneficial, your motivation and drive are what truly matter. You should be a quick learner with a proactive attitude, eager to develop a versatile skill set for your future.

We prioritize a positive attitude and a willingness to learn over specific experience. If you have a background in retail or customer service, that’s a plus, but it’s not a requirement. We are looking for someone who is keen to expand their skill set across various areas, including customer care, finance, project management, product development, and operations. We believe that your career path is yours to shape, and we are here to provide the necessary support.

Finally, you should be able to commute to our Livingston headquarters on a daily basis, although we are open to discussing hybrid working arrangements following a successful onboarding period.

Benefits
Salary: competitive
Additional Benefits:

  • Extra leave
  • Company pension scheme
  • Complimentary parking
  • On-site parking facilities
  • Sick pay

We appreciate your interest in joining our team. Please note that we do not accept applications from recruitment agencies.

  • Client Relations Specialist

    4 weeks ago

    Livingston, West Lothian, United Kingdom Pertemps Scotland Full time

    Job Title: Client Relations SpecialistLocation: LivingstonHours: Monday to Thursday 8am - 4:15pm and Friday 8am to 3pm (No Hybrid Working)Salary: CompetitiveReport To: Sales ManagerFunction: CommercialWe are seeking a committed Client Relations Specialist to become part of a prominent manufacturer specializing in Nickel, Titanium, and Steel alloy forgings...

  • Client Relations Executive

    4 weeks ago

    Livingston, West Lothian, United Kingdom Pertemps Scotland Full time

    Job Title: Client Relations ExecutiveLocation: LivingstonHours: Monday to Thursday 8am - 4:15pm and Friday 8am to 3pm (No Hybrid Working)Salary: CompetitiveReport To: Sales ManagerFunction: CommercialWe are seeking a committed Client Relations Executive to become part of a prominent manufacturer specializing in Nickel, Titanium, and Steel alloy forgings for...

  • Operations Coordinator

    4 weeks ago

    Livingston, West Lothian, United Kingdom Comex 2000 UK Ltd Full time

    Coordinator Role OverviewComex 2000 UK Ltd is seeking a committed Coordinator to enhance our operational efficiency. The successful candidate will collaborate with the build manager to deliver crucial administrative assistance that supports smooth daily functions.Oversee customer delivery schedulesManage task queues and inquiriesEngage with Programme...

  • Operations Coordinator

    4 weeks ago

    Livingston, West Lothian, United Kingdom Comex 2000 UK Ltd Full time

    Coordinator Role OverviewComex 2000 UK Ltd is seeking a skilled Coordinator to enhance our operational efficiency. The successful candidate will collaborate with the build manager to deliver crucial administrative assistance, ensuring seamless daily functions.Oversee customer delivery schedulesManage job priorities and inquiriesEngage with Programme Managers...

  • Experienced Client Services Coordinator

    4 weeks ago

    Livingston, West Lothian, United Kingdom Search Full time £13 - £14

    Position Overview:As a Senior Client Services Coordinator, you will play a pivotal role in our expanding customer support team. This full-time position operates during standard business hours and is office-based.Key Responsibilities:In this role, you will be responsible for managing customer inquiries and ensuring a seamless communication process. Your...

  • Experienced Client Services Coordinator

    4 weeks ago

    Livingston, West Lothian, United Kingdom Search Full time £13 - £14

    Position: Experienced Client Services CoordinatorType: Full-Time, Office-BasedOverview:We are seeking a dedicated professional to join our expanding client services team. This role is essential in ensuring exceptional support for our clientele.Key Responsibilities:Manage and oversee the client service communication channels, ensuring timely responses to...

  • Lead Client Services Coordinator

    4 weeks ago

    Livingston, West Lothian, United Kingdom Search Full time £23,000 - £25,000

    Lead Customer Service CoordinatorAt Search, we take pride in fostering an exceptional workplace culture, equipped with modern office amenities and complimentary parking for all team members.Position Overview:We are on the lookout for a Lead Customer Service Coordinator to become a vital part of our dynamic team. The successful candidate will excel in...

  • Client Relations Specialist

    3 weeks ago

    Livingston, West Lothian, United Kingdom Pertemps Glasgow Full time

    Position:Internal Sales ExecutiveLocation:LivingstonSalary:£27,000 based on experiencePertemps Glasgow is on the lookout for a motivated Internal Sales Executive to become part of a distinguished organization in Livingston.Key Responsibilities:Act as the company's representative in all client engagementsPrepare and present quotations to customersOversee...

  • Administrative Coordinator

    5 days ago

    Livingston, West Lothian, United Kingdom Energy Assets Ltd Full time

    About the RoleWe are seeking an experienced Administrative Coordinator to join our Land Rights Department as an integral part of our team. The successful candidate will provide administrative support to our Utilities Administration team, ensuring the smooth operation of our land rights processes.Key ResponsibilitiesLiaise with landowners, clients, and third...

  • Administrative Coordinator

    6 days ago

    Livingston, West Lothian, United Kingdom Energy Assets Ltd Full time

    About the RoleWe are seeking an experienced Administrative Coordinator to join our Land Rights Department as an integral part of our team. The successful candidate will provide administrative support to our Utilities Administration team, ensuring the smooth operation of our land rights processes.Key ResponsibilitiesLiaise with landowners, clients, and third...

  • Client Relations Specialist

    4 weeks ago

    Livingston, West Lothian, United Kingdom Diligenta Full time £25,000

    Customer Care RepresentativeDiligenta is a prominent provider in the Life and Pensions industry, offering comprehensive outsourced administrative solutions to various financial service organizations.Location: RemoteWorking Hours: Monday-Friday, 8am-6pmFlexible shift options available31 days of annual leaveCompany pension planEmployee benefits and...

  • Warehouse Operations Coordinator

    1 week ago

    Livingston, West Lothian, United Kingdom John Bean Technologies Corporation Full time

    Job SummaryWe are seeking a detail-oriented and organized individual to fill the role of Warehouse Operations Coordinator at John Bean Technologies Corporation. As a key member of our team, you will play a vital role in the efficient operation of our warehouse, ensuring the accurate and timely processing of incoming and outgoing shipments.Key...

  • Warehouse Operations Coordinator

    6 days ago

    Livingston, West Lothian, United Kingdom John Bean Technologies Corporation Full time

    Job SummaryWe are seeking a detail-oriented and organized individual to fill the role of Warehouse Operations Coordinator at John Bean Technologies Corporation. As a key member of our team, you will play a vital role in the efficient operation of our warehouse, ensuring the accurate and timely processing of incoming and outgoing shipments.Key...

  • Operational Support Coordinator

    4 weeks ago

    Livingston, West Lothian, United Kingdom The Scottish Government Full time

    Overview Are you interested in contributing to the enhancement of education in Scotland? Do you possess strong communication skills and meticulous attention to detail? An exciting opportunity has emerged for Administrative Support Specialists to join the Scottish Government during a pivotal period. This position is part of our Strategic Business...

  • Operations and Customer Experience Coordinator

    1 week ago

    Livingston, West Lothian, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Hays Specialist Recruitment Limited. As a key member of our operations team, you will be responsible for managing and coaching a team of customer service representatives, providing exceptional customer service and sales support to our clients.Key...

  • Operational Support Coordinator

    4 weeks ago

    Livingston, West Lothian, United Kingdom Scottish Government Full time

    Job OverviewAre you interested in contributing to the enhancement of education in Scotland?Do you possess strong communication skills and a keen attention to detail?An exciting opportunity is available for Administrative Support Specialists to join the Scottish Government during a pivotal time.This position is situated within our Strategic Business Unit,...

  • Project Management Coordinator

    4 weeks ago

    Livingston, West Lothian, United Kingdom Yoh Solutions Ltd Full time

    Job OverviewPosition: Project CoordinatorCompany: Yoh Solutions LtdCompensation: Up to £35,000 per annumYoh Solutions Ltd is seeking a dedicated Project Coordinator to enhance our client's operational capabilities. This role is essential for supporting the organization, documentation, and scheduling of engineering projects.Key Responsibilities:Assist in the...

  • Lead Project Coordinator

    4 weeks ago

    Livingston, West Lothian, United Kingdom Plexus Full time

    Become a Key Player at PlexusAre you an experienced Project Coordinator seeking a rewarding position within a global organization that champions diversity and creativity? If so, we have a remarkable opportunity for you.About Plexus:At Plexus, our mission is to assist our clients in launching transformative products into the marketplace. With a specialization...

  • Project Coordinator

    4 weeks ago

    Livingston, West Lothian, United Kingdom Comex 2000 UK Ltd Full time

    Coordinator RoleComex 2000 UK Ltd is seeking a committed Coordinator to support our operational activities. The successful candidate will collaborate with the build manager to deliver vital administrative assistance, ensuring smooth daily functions.Oversee customer deliveriesManage task queues and inquiriesEngage with Programme Managers and suppliersProduce...

  • Service Operations Manager

    7 days ago

    Livingston, West Lothian, United Kingdom William Fish Ltd Full time

    Job Summary:We are seeking a highly skilled Service Controller to join our team at William Fish Ltd, a leading global company in the construction equipment industry. As a Service Controller, you will play a critical role in ensuring the smooth operation of our equipment and providing exceptional customer service.Key Responsibilities:Coordinate and manage the...