Current jobs related to Operations and Customer Experience Coordinator - Livingston, West Lothian - Hays Specialist Recruitment Limited
-
Customer Experience and Operations Coordinator
1 month ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Experience and Operations Assistant to join our aftercare team at SchoolGrid, a multi-award winning cashless catering management and online payment software for schools across the UK.As a Customer Experience and Operations Assistant, you will play a vital role in ensuring our clients'...
-
Customer Experience and Operations Coordinator
1 month ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our aftercare team as a Customer Experience and Operations Assistant. As a key member of our team, you will play a vital role in ensuring our clients' schools and parents receive exceptional service and support.Key ResponsibilitiesCustomer Experience Champion: Provide...
-
Customer Experience and Operations Coordinator
4 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Experience and Operations Assistant to join our team at SchoolGrid. As a key member of our aftercare team, you will play a vital role in ensuring our clients' schools and parents receive exceptional service and support.Your primary responsibilities will include:Customer Experience...
-
Customer Experience and Operations Coordinator
4 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Experience and Operations Assistant to join our team at SchoolGrid. As a key member of our aftercare team, you will play a vital role in ensuring our clients' schools and parents receive exceptional service and support.Your primary responsibilities will include:Customer Experience...
-
Customer Experience and Operations Coordinator
4 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout SchoolGridWe are a multi-award winning cashless catering management and online payment software for schools across the UK. Our Head Office is based in Livingston with a regional office in West Yorkshire. As a friendly and supportive team, we pride ourselves on maintaining an excellent track record of customer satisfaction and provide our staff with the...
-
Customer Experience and Operations Coordinator
4 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout SchoolGridWe are a multi-award winning cashless catering management and online payment software for schools across the UK. Our Head Office is based in Livingston with a regional office in West Yorkshire. As a friendly and supportive team, we pride ourselves on maintaining an excellent track record of customer satisfaction and provide our staff with the...
-
Customer Experience and Operations Coordinator
4 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Experience and Operations Assistant to join our aftercare team at SchoolGrid, a multi-award winning cashless catering management and online payment software for schools across the UK.As a key member of our team, you will be responsible for ensuring our clients' schools and parents...
-
Customer Experience and Operations Coordinator
4 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Experience and Operations Assistant to join our aftercare team at SchoolGrid, a multi-award winning cashless catering management and online payment software for schools across the UK.As a key member of our team, you will be responsible for ensuring our clients' schools and parents...
-
Customer Experience and Operations Coordinator
2 months ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout SchoolGridWe are a multi-award winning cashless catering management and online payment software provider for schools across the UK.Our Head Office is based in Livingston with a regional office in West Yorkshire. As a friendly and supportive team, we pride ourselves on maintaining an excellent track record of customer satisfaction and provide our staff...
-
Customer Experience and Operations Coordinator
3 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Experience and Operations Assistant to join our aftercare team at SchoolGrid, a multi-award winning cashless catering management and online payment software for schools across the UK.As a key member of our team, you will be responsible for delivering exceptional customer service,...
-
Customer Experience and Operations Coordinator
3 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Experience and Operations Assistant to join our aftercare team at SchoolGrid, a multi-award winning cashless catering management and online payment software for schools across the UK.As a key member of our team, you will be responsible for delivering exceptional customer service,...
-
Operations Coordinator
3 weeks ago
Livingston, West Lothian, United Kingdom Clancy Full timeThe RoleWe are seeking a skilled Operations Coordinator to join our team at Clancy. As an Operations Coordinator, you will play a vital role in ensuring the smooth operation of our projects.Key ResponsibilitiesPlan and coordinate operational activities to ensure timely completion of projects.Develop and maintain accurate work instructions for operational...
-
Operations Coordinator
3 weeks ago
Livingston, West Lothian, United Kingdom Clancy Full timeThe RoleWe are seeking a skilled Operations Coordinator to join our team at Clancy. As an Operations Coordinator, you will play a vital role in ensuring the smooth operation of our projects.Key ResponsibilitiesPlan and coordinate operational activities to ensure timely completion of projects.Develop and maintain accurate work instructions for operational...
-
Operations Coordinator
3 weeks ago
Livingston, West Lothian, United Kingdom Clancy Full timeThe RoleWe are seeking a skilled Operations Coordinator to join our team at Clancy. As an Operations Coordinator, you will play a vital role in ensuring the smooth operation of our projects.Key ResponsibilitiesPlan and coordinate operational activities to ensure timely completion of projects.Develop and maintain accurate work instructions for operational...
-
Operations Coordinator
3 weeks ago
Livingston, West Lothian, United Kingdom Clancy Full timeThe RoleWe are seeking a skilled Operations Coordinator to join our team at Clancy. As an Operations Coordinator, you will play a vital role in ensuring the smooth operation of our projects.Key ResponsibilitiesPlan and coordinate operational activities to ensure timely completion of projects.Develop and maintain accurate work instructions for operational...
-
Customer Experience and Operations Assistant
4 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout SchoolGridWe are a multi-award winning cashless catering management and online payment software for schools across the UK. Our Head Office is based in Livingston with a regional office in West Yorkshire. As a friendly and supportive team, we pride ourselves on maintaining an excellent track record of customer satisfaction and provide our staff with the...
-
Customer Experience and Operations Assistant
4 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout SchoolGridWe are a multi-award winning cashless catering management and online payment software for schools across the UK. Our Head Office is based in Livingston with a regional office in West Yorkshire. As a friendly and supportive team, we pride ourselves on maintaining an excellent track record of customer satisfaction and provide our staff with the...
-
Customer Experience and Operations Assistant
1 month ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout SchoolGridWe are a multi-award winning cashless catering management and online payment software for schools across the UK. Our Head Office is based in Livingston with a regional office in West Yorkshire. As a friendly and supportive team, we pride ourselves on maintaining an excellent track record of customer satisfaction and provide our staff with the...
-
Customer Experience and Operations Assistant
3 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout SchoolGridWe are a leading provider of cashless catering management and online payment software for schools across the UK. Our Head Office is based in Livingston, and we have a regional office in West Yorkshire. We pride ourselves on maintaining an excellent track record of customer satisfaction and providing our staff with the time and support they...
-
Customer Experience and Operations Assistant
3 weeks ago
Livingston, West Lothian, United Kingdom SchoolGrid Full timeAbout SchoolGridWe are a leading provider of cashless catering management and online payment software for schools across the UK. Our Head Office is based in Livingston, and we have a regional office in West Yorkshire. We pride ourselves on maintaining an excellent track record of customer satisfaction and providing our staff with the time and support they...
Operations and Customer Experience Coordinator
2 months ago
We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Hays Specialist Recruitment Limited. As a key member of our operations team, you will be responsible for managing and coaching a team of customer service representatives, providing exceptional customer service and sales support to our clients.
Key Responsibilities- Team Management: Lead and manage a team of customer service representatives, providing guidance, coaching, and development opportunities to ensure they have the skills and knowledge to deliver exceptional customer service.
- Customer Service: Provide exceptional customer service to our clients, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
- Sales Support: Provide sales support to our clients, including managing customer relationships, identifying sales opportunities, and developing sales strategies.
- Operations: Manage the day-to-day operations of the customer service team, including scheduling, performance management, and process improvement.
- Reporting and Analysis: Analyze customer service metrics and provide regular reports to management on team performance, identifying areas for improvement and implementing changes to drive business growth.
- Experience: 2+ years of experience in a customer service or sales role, with a proven track record of delivering exceptional customer service and sales results.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues. Strong problem-solving and analytical skills, with the ability to analyze data and make informed decisions.
- Education: Bachelor's degree in Business Administration, Marketing, or a related field.
- Competitive Salary: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for Growth: Opportunities for career growth and professional development, including training and education programs.
- Collaborative Team Environment: A collaborative and dynamic team environment, with a focus on teamwork and mutual respect.
