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Business Manager

2 months ago


London, Greater London, United Kingdom Tom Ford Full time
Business Manager - Tom Ford Beauty

Join a Prestigious Team at Tom Ford Beauty

About Us
At Tom Ford Beauty, we embody elegance and sophistication, representing a unique blend of luxury and modernity. Our mission is to empower individuals through beauty, celebrating personal expression and confidence. We are on the lookout for exceptional talent to join our team and elevate the Tom Ford Beauty experience.

We are seeking a motivated and customer-focused Business Manager to oversee, mentor, and nurture our team of Beauty Ambassadors. In this pivotal role, you will drive the team to meet sales, customer satisfaction, and operational goals while embodying the Tom Ford Beauty ethos. Your leadership will inspire your team to exceed their performance metrics and ensure the seamless operation of the beauty counter.

Key Responsibilities

  • Greet customers warmly, providing tailored assistance and exceptional service.
  • Serve as a dedicated Brand Ambassador to foster client loyalty and maximize sales potential.
  • Maintain comprehensive knowledge of product offerings to assist customers effectively.
  • Collaborate with the Sales Team to ensure smooth transactions and support visual merchandising efforts.
  • Collect customer information for CRM purposes and nurture customer relationships.
  • Stay abreast of beauty and fragrance trends through continuous training.
  • Drive the growth of the Tom Ford Beauty business within the retail environment.
  • Uphold the Tom Ford Beauty image and maintain brand standards.

Qualifications

  • Previous experience in retail management, ideally within the beauty or fast-paced retail sectors.
  • Proven success in achieving and surpassing sales objectives.
  • Ability to lead, mentor, and develop a team effectively.
  • Experience in coordinating in-store events.
  • Passionate about beauty products, particularly fragrances and cosmetics.
  • Strong communication and interpersonal skills.
  • Detail-oriented with a proactive approach to learning and development.
  • Flexibility regarding working hours.
  • Eligibility to live and work in the country.

Benefits

  • Competitive salary within the industry.
  • Eligibility for a commission structure.
  • Annual leave and Family Leave provisions.
  • Discounts on products and a monthly credit allowance.
  • Initiatives focused on Mental Health Wellbeing.
  • Access to a benefits platform with exclusive discounts.
  • Opportunities for training and professional development.
  • Employee discounts on Estee Lauder Companies Brands.
  • Potential for career advancement within the luxury sector.

If you possess a passion for fragrance and beauty and aspire to thrive in luxury retail, we invite you to explore this opportunity.