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Customer Service Representative

2 months ago

Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
About the Role

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Careline Support Ltd.

Key Responsibilities
  • Answering Calls: Respond to customer inquiries and provide assistance in a professional and courteous manner.
  • Problem-Solving: Resolve customer complaints and issues in a timely and effective manner.
  • Documentation: Maintain accurate records of customer interactions and update relevant systems.
  • Team Collaboration: Work closely with colleagues to achieve team goals and objectives.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with customers.
  • Problem-Solving Skills: Demonstrate the ability to analyze and resolve customer complaints and issues.
  • Time Management: Prioritize tasks and manage time effectively to meet customer needs.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Supportive Team Environment: A supportive and collaborative team environment.