Showroom Operations Manager

1 month ago

Bedford, Bedford, United Kingdom Wren Kitchens Limited Full time
About The Company

Wren Kitchens stands as the leading kitchen retailer in the UK, boasting a turnover exceeding £1 billion, over 100 showrooms across the UK, and an exciting venture into the USA market. We pride ourselves not only on selling kitchens but also on manufacturing, delivering, and installing them.

If you share our enthusiasm for expanding our business and surpassing customer expectations in a competitive sales landscape, you will find a rewarding environment that values talent, offering exceptional earning potential and numerous opportunities for advancement.

About The Role

Role Overview:

As a Showroom Operations Manager, you will oversee a multi-million-pound kitchen showroom, responsible for recruiting and nurturing a successful team to achieve both sales goals and outstanding customer service.

Main Responsibilities:
  • Lead the showroom team with inspiration, ensuring every customer enjoys a premier experience.
  • Recruit and cultivate exceptional talent who will be pivotal to the showroom's achievements.
  • Drive sales performance to meet and exceed annual showroom objectives while maintaining a strong emphasis on customer satisfaction.
About You

Candidate Profile:
  • Extensive experience in a high-value retail setting with multi-million-pound targets.
  • A results-oriented mindset with a proven history of success in sales.
  • Dedicated to coaching and developing team members.
  • Committed to providing outstanding customer service.
What We Offer:
  • Comprehensive training on our products, systems, and sales methodologies, including a week of residential training at our Academy.
  • Unlimited earning potential.
  • Commission payments during annual leave.
  • Eye care vouchers.
  • Employee discounts.
  • Referral bonuses.
  • Exciting opportunities for career advancement across the business.
  • Staff discounts after your first year with us.
Applicants offered this position will undergo a basic criminal record check from the Disclosure & Barring Service prior to confirmation of employment. However, a criminal record will not automatically disqualify a candidate; each case will be evaluated individually, considering the nature of the offense and its relevance to the role.

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