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Operations Manager
2 months ago
We are seeking an experienced Area Manager to join our team at Amazon UK Services Ltd. in a key role that will drive operational excellence and customer satisfaction.
As an Area Manager, you will be responsible for leading a team of operations professionals to ensure that our sites are running smoothly and efficiently, meeting customer demand and maintaining high-quality standards.
Key Responsibilities- Lead a High-Performing Team: Manage and develop a team of operations professionals to achieve business objectives and drive operational excellence.
- Drive Operational Excellence: Analyze and implement changes to improve quality, productivity, and efficiency across our operations.
- Project Management: Oversee projects to streamline processes, optimize productivity, and increase quality of service for customers.
- Performance Analysis: Analyze shift performance against business objectives and implement actions to improve operational excellence.
- Collaboration and Standardization: Work with management-level colleagues to standardize shift practices and drive consistency across our operations.
You will work on a shift pattern at one of our sites, leading a team to achieve business objectives and drive operational excellence.
Your main focus will be to own and drive a culture of safety and quality, upholding high standards and driving process improvements within your area.
You will also be a role model and mentor to new managers, driving a culture of excellence and innovation within our operations.
About the TeamOur team at Amazon UK Services Ltd. is dedicated to delivering exceptional customer service and operational excellence.
We are a diverse team of professionals working together to drive innovation and growth in our operations.
We are committed to safety, quality, and customer satisfaction, and we are looking for talented individuals to join our team.
Requirements- Education: A degree in a relevant field.
- Experience: Relevant experience in people management, operations, and logistics.
- Communication: Advanced proficiency in verbal and written English and local language.
- Skills: Experience working with Lean, Six Sigma, and Kaizen techniques, and proficiency in MS Office suite.
