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Business Process Specialist

2 months ago

Brighton, Brighton and Hove, United Kingdom Track Record Global Full time

About Track Record Global

Track Record Global (TRG) is a leading expert in natural material supply chain assessments, ensuring compliance with consumer and environmental protection legislation. We verify the accuracy of environmental claims made by our clients and provide assurance that their supply chains are sustainable.

Job Overview

We are seeking a seasoned Business Analyst with IT experience to join our expanding team. This is a challenging role that will put you at the heart of how we grow and scale our platform and business. You will be a natural good communicator, with excellent interpersonal and problem-solving skills, a flexible approach, and a willingness to learn.

Key Responsibilities

As a Business Analyst at TRG, your key responsibilities will include:

Business & Systems Analysis

  • Partner with stakeholders to understand their business objectives and requirements
  • Work closely with project management, business, and technology teams to translate needs into detailed user stories
  • Provide data to product management and senior leadership to support prioritization

Process Standards

  • Develop and maintain business process documentation through workshops, knowledge sharing, and standards
  • Capture business rules alongside processes and ensure they are fit for purpose and turned into system requirements
  • Owning process documentation standards and ensuring they are met

Stakeholder Management

  • Build effective relationships with business sponsors and champions

Team Collaboration

  • Collaborate with developers, designers, and broader stakeholders to ensure a high-quality user experience
  • Participate in retrospectives and mentor staff in your areas of expertise
  • Participate in Agile planning sprints to support the prioritization and management of the team's capacity
  • Manage relationships with internal and external teams to ensure service quality remains high

Requirements

We are looking for a seasoned BA with at least five years' experience working cross-functionally. This person will also have:

  • Relevant professional qualifications
  • Experience in business process modeling, ideally using BPMN
  • Excellent communication and collaboration skills
  • Problem-solving skills with exceptional attention to detail
  • Experience in working in an agile environment, while maintaining the necessary documentation
  • Ability to work independently to a very high level using your own initiative, being decisive within parameters
  • Ability to create and work in a collaborative environment
  • Ability to influence stakeholders at all levels
  • Experience of working in remote teams

What We Offer

  • Remote, hybrid, and Hub working options
  • 30 days holiday after one year of service
  • Annual incentive plan (AiP)
  • Contributory pension scheme
  • Healthcare cash plan
  • Peer-to-peer recognition programme
  • Weekly lunchtime virtual yoga sessions
  • Together time
  • Birthday lay in
  • Helping hand loan scheme
  • Monthly in-person breakfast at our Hub