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Bar Attendant

2 months ago

Sunderland, Sunderland, United Kingdom Arena Racing Company Full time

Sunderland Greyhound Stadium is seeking a skilled Bar Staff to join their team. As a Bar Staff, you will be responsible for providing exceptional customer service and ensuring a welcoming atmosphere for guests.

Key Responsibilities:

  • Serve customers in a professional and courteous manner.
  • Maintain high standards of customer service at all times.
  • Advise guests on products available within the venue.
  • Promote a happy and welcoming atmosphere within the venue.
  • Work effectively as part of a team to meet guests' needs.
  • Maintain stock levels and rotation to avoid waste.
  • Ensure the work area is adequately stocked with necessary items.
  • Serve guests efficiently with correct food and beverage service knowledge.
  • Keep the area of work and public areas clean and tidy.
  • Ensure all orders are dispensed and correctly recorded.
  • Adhere to licensing policies and procedures.
  • Handle cash, stock, and equipment securely.
  • Act as an information point for customers.
  • Record wastage and dispose of rubbish accordingly.

Requirements:

  • Previous experience working on a bar is essential.
  • Be smart, polite, professional, and well-presented at all times.
  • Excellent verbal communication and customer care skills.
  • Flexibility and adaptability.
  • Demonstrate a passion for quality service and standards.
  • Strong interpersonal skills – friendly, confident, outgoing.
  • Strong numerical and literacy skills.
  • Work with honesty and integrity.

Arena Racing Company is an equal opportunities employer and welcomes applicants from diverse backgrounds. We believe that a diverse, equitable, and inclusive workplace makes us a more relevant, more competitive, and more resilient company.