IT Support Specialist

7 days ago


Weybridge, Surrey, United Kingdom Nuvola Resourcing Ltd Full time

We are seeking a skilled IT Support Specialist to join our team at Nuvola Resourcing Ltd. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our internal users.

Key Responsibilities:

  • Provide first-class technical support to internal users via phone, email, and in-person
  • Troubleshoot and resolve technical issues with Windows OS, AD, Entra ID / Azure AD, Windows Server, Mobile Device Management (MDM), InTune, and AutoPilot
  • Configure and deploy PCs, laptops, and mobile devices
  • Develop and maintain strong relationships with internal users to understand their technical needs and provide proactive support
  • Stay up-to-date with the latest technology trends and advancements in the field

Requirements:

  • 2+ years of experience in a technical support role
  • Strong knowledge of Microsoft-centric technologies, including Windows OS, AD, Entra ID / Azure AD, Windows Server, MDM, InTune, and AutoPilot
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

What We Offer:

  • A competitive salary of £50K to £60K per annum
  • A comprehensive benefits package
  • The opportunity to work with a top-tier tech company and contribute to the success of our internal users

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