Male Bereavement Support Specialist

6 days ago

Wakefield, Wakefield, United Kingdom GASPED Full time
Job Title: Bereavement Support Worker

Reporting to the Support Work Coordinator, this role involves providing one-to-one bereavement support to clients and facilitating drop-in support groups.

Key Responsibilities:
  • Accurately record client data on our database and all aspects of your work.
  • Contribute to Client Case Conferences as required.
  • Deliver 1-2-1 practical and emotional support, advice, information, and signposting.
  • Facilitate support groups and workshops.
  • Coach clients into education, volunteering, and paid work.
  • Mentor clients with planning, life skills, and budgeting.
  • Contact, support, and manage client appointments, logging all calls and communications with external agencies.
  • Carry out activities that promote the service.
  • Perform any other general administration and office tasks as required.
Requirements:
  • Professional Development:
    • Ensure that safeguarding training is always up to date and in line with current practice.
    • Effectively use line management and supervisions, ensuring that time is managed to accommodate regular meetings.
    • Up-to-date knowledge of the different projects and services offered at GASPED.
    • Excellent verbal and written communication skills with the team and partner organisations.
  • Policies and Procedures:
    • Keep up to date with GASPED policies and procedures.
    • Maintain GASPED standards, policies, and procedures at all times.
    • Any cause for concern or conflict with these policies and procedures needs to be highlighted to management and appropriate supervision sought.
    • All staff have a duty and responsibility for their own health and safety and that of colleagues, clients, and members of the public.
  • Qualifications - Desirable:
    • National Diploma in Counselling.
    • Counselling Skills (Level 2/3/4).
    • Peer Mentoring or Peer Advice.
    • IT Skills.
  • Experience - Desirable:
    • Working with hard-to-reach clients.
    • Organising own caseload/appointments.
    • Working with clients and delivering support in a 1-1 environment.
    • Ability to work at a high pace.
    • Working with multiple complex issues.
    • Creating support plans with clients with multiple mental health needs.
    • Knowledge of a person-centred approach.
    • Administrational duties involved with case holding clients and managing multiple clients.
    • Development of peer support or groups or co-facilitation of support groups.
    • Working with clients on a 1-1 basis supporting them with mental health needs.
    • Ability to work at a high pace.
    • Working with multiple complex issues.
    • Creating support plans with clients with multiple mental health needs.
  • Knowledge:
    • A strong understanding of clients with multiple complex needs and best practice in delivering support and managing casework.
    • Data protection requirements and the accurate record keeping of client data.
    • Lawful and ethical practice.
    • Local and national safeguarding practices, priorities, and requirements.
    • Working knowledge of other health, social, and mental health services, statutory and voluntary within Wakefield.
    • Knowledge of person-centred approach to Support.
  • Skills - Essential:
    • Ability to work and communicate well in a team.
    • Establish excellent personal and professional boundaries.
    • Excellent communication skills both written and verbal, including telephone skills.
    • General office administration skills and basic IT skills.
    • Ability to use own initiative and manage time effectively.
    • Ability to work well under pressure and keep a professional attitude if presented with clients in distress.
    • Ability to deal with conflict and follow procedures in place to alert management and take steps to ensure safety of all present.
    • Dependable with a strong work ethic and prepared to keep up in a fast-paced working environment.
    • Enthusiastic and motivated for the role.
  • Attitudes:
    • Commitment to supervisions and appraisals.
    • Commitment to supporting adults across Wakefield.
    Benefits:
    • A generous 28 days annual leave (pro rata) plus statutory bank holidays.
    • A supportive training package, company pension scheme, and contribution.
    • Incremental full sick pay.
    • Access to our Employee Assistance Programme.
    • Access to discounted products and services.
    • Enhanced disclosure barring scheme (DBS) check (cost covered).
    • City centre base.

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