Food and Beverage Operations Manager

2 weeks ago


Paignton, Torbay, United Kingdom RBH HOTELS UK LTD Full time

Job Summary:

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at RBH Hotels UK LTD. As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our hotel restaurants and bars, ensuring exceptional service standards are consistently upheld.

Key Responsibilities:

  • Supervise and manage shifts, including breakfast, lunch, dinner, and bar operations
  • Lead servers and host/hostesses to maintain excellence throughout operations
  • Assign duties and deliver comprehensive training to team members
  • Provide ongoing guidance and coaching to foster seamless coordination among team members
  • Handle guest queries and complaints with professionalism and efficiency
  • Oversee stock ordering processes to optimize availability and ensure efficient management of resources
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the Food and Beverage Manager to achieve business objectives

Requirements:

  • Previous Food and Beverage Supervisory experience
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Knowledge of hospitality industry standards and best practices

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Discounted hotel room rates for you and your friends and family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year
  • Training and career progression opportunities
  • Recommend a Friend Scheme
  • Employee of the Month/Year
  • Gratuities and service charges paid
  • Discounts in supermarkets and days out


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