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Service Administrator
2 months ago
About Universal Business Team
We are a leading assistive technology company dedicated to providing innovative solutions to individuals with disabilities.
Job Summary
We are seeking a highly motivated and empathetic Service Administrator to join our growing team in Havant. As a Service Administrator, you will play a critical role in ensuring the smooth operation of our customer support services.
Key Responsibilities
- Provide exceptional customer service to clients with disabilities, responding to their inquiries and resolving issues in a timely and professional manner.
- Collaborate with our technical team to troubleshoot and resolve complex technical issues.
- Develop and maintain strong relationships with clients, understanding their needs and preferences.
- Contribute to the development of new business opportunities and partnerships.
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Passion for helping others and making a positive impact.
What We Offer
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.