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Service Administrator

2 months ago


Havant, Hampshire, United Kingdom Universal Business Team Full time

About Universal Business Team

We are a leading assistive technology company dedicated to providing innovative solutions to individuals with disabilities.

Job Summary

We are seeking a highly motivated and empathetic Service Administrator to join our growing team in Havant. As a Service Administrator, you will play a critical role in ensuring the smooth operation of our customer support services.

Key Responsibilities

  • Provide exceptional customer service to clients with disabilities, responding to their inquiries and resolving issues in a timely and professional manner.
  • Collaborate with our technical team to troubleshoot and resolve complex technical issues.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Contribute to the development of new business opportunities and partnerships.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Passion for helping others and making a positive impact.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.