Client Services Administrator

3 weeks ago


Guildford, Surrey, United Kingdom Right Now Recruitment Full time

Are you seeking a role in order processing and customer relations within a supportive environment that prioritizes employee development?

We are looking for candidates with experience in office administration or those who demonstrate exceptional attention to detail and a methodical approach to tasks.

Position Title: Customer Administrator

Employment Type: 12-month contract

Working Hours: 37.5 hours per week, Monday to Friday (Hybrid working available)

Compensation: £26,000

Role Summary:

Your responsibilities will include entering, monitoring, and tracking customer purchase orders, maintaining accurate order information, and providing informed support for designated products. You will also handle the processing of debit and credit transactions.

Key Duties:

  • Accurately processing customer orders
  • Addressing customer inquiries via email and delivering effective solutions
  • Utilizing customer relationship management software to document activities and research product details
  • Promoting various products and services
  • Communicating essential information to customers
  • Performing ad hoc reporting tasks

Preferred Qualifications:

  • Experience in office administration, customer service, or a related field
  • Familiarity with shipping processes, particularly international
  • A commitment to delivering outstanding customer service
  • Strong attention to detail
  • Proficiency in MS Office applications
  • A proactive approach to work


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