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Restaurant Operations Manager

2 months ago


Bradford, Bradford, United Kingdom Wingstop Full time
About Wingstop

Wingstop is a fast-growing restaurant brand known for its high-quality chicken wings and commitment to customer satisfaction.

Assistant Manager Role

We are seeking an experienced Assistant Manager to join our team at Wingstop. As an Assistant Manager, you will work closely with the General Manager to create a positive and productive work environment, ensuring that our customers receive an exceptional dining experience.

Key Responsibilities
  • Assist the General Manager in overseeing daily restaurant operations, including staff management, customer service, and inventory control.
  • Develop and implement strategies to improve customer satisfaction, sales, and employee engagement.
  • Conduct regular training sessions to ensure that staff are equipped to provide excellent customer service and maintain high-quality food standards.
  • Monitor and analyze sales data, customer feedback, and employee performance to identify areas for improvement.
  • Collaborate with the General Manager to develop and implement marketing campaigns to attract new customers and retain existing ones.
Requirements
  • At least 6 months of management experience in a hospitality, leisure, or retail environment.
  • Proven track record of improving customer satisfaction, sales, and employee engagement.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment with a team of like-minded individuals.
  • A comprehensive training program to help you succeed in your role.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.