Current jobs related to Customer Success Professional - Manchester - Favourite People

  • Customer Success Manager

    2 days ago

    Manchester, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Job Description The Company: Privately owned London based SaaS solution focussed on advocacy across the company workforce. 2-Year plan to become a market leader in the Employee Communication space with a major focus on both UK and US growth! Operating at a carbon neutral level for 2 years! The Opportunity: Joining a small, but globally spread CSM team,...

  • Customer Success Manager

    6 days ago

    manchester, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company: Privately owned London based SaaS solution focussed on advocacy across the company workforce. 2-Year plan to become a market leader in the Employee Communication space with a major focus on both UK and US growth! Operating at a carbon neutral level for 2 years! The Opportunity: Joining a small, but globally spread CSM team, you will take...

  • Customer Success Professional

    1 week ago

    Manchester, United Kingdom Elvis Eckardt Recruitment & Sales Solutions Limited Full time

    Job Title: Customer Success ProfessionalLocation: Flexible, with hybrid working availableIndustry: Financial Technology (FinTech)Job Type: Full-TimeThe Role:We are seeking a proactive and skilled Customer Success Professional to join our growing FinTech team. Reporting directly to the Head of Customer Success, this role focuses on maintaining high levels of...

  • Customer Success Professional

    3 weeks ago

    Manchester, United Kingdom The Candidate Ltd Full time

    Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at The Candidate Ltd. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key Responsibilities:Develop and execute customized account plans...

  • Customer Success Professional

    3 weeks ago

    Manchester, United Kingdom The Candidate Ltd Full time

    Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at The Candidate Ltd. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key Responsibilities:Develop and execute customized account plans...

  • Customer Success Professional

    2 weeks ago

    Manchester, United Kingdom The Candidate Ltd Full time

    Customer Success Manager RoleThe Candidate Ltd is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing relationships with high-profile clients and providing world-class service in handling and resolving customer inquiries.Key Responsibilities:Collaborate with Sales,...

  • Customer Success Professional

    2 weeks ago

    Manchester, United Kingdom The Candidate Ltd Full time

    Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at The Candidate Ltd. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key Responsibilities:Develop and execute customized account plans...

  • Customer Success Professional

    2 weeks ago

    Manchester, United Kingdom The Candidate Ltd Full time

    Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at The Candidate Ltd. This is a fantastic opportunity to work with a rapidly growing firm that has developed a unique insight platform serving Brands, Financial Services, and Governments.Key Responsibilities:Provide exceptional service in handling and resolving...

  • Customer Success Professional

    2 weeks ago

    Manchester, United Kingdom AQA Full time

    Job DescriptionKey Responsibilities: Develop and maintain strong relationships with clients to ensure their success with our qualifications. Provide exceptional customer service and support to clients, addressing their queries and concerns in a timely and professional manner. Collaborate with internal teams to identify and address client needs, ensuring...

  • Customer Success Professional

    1 month ago

    Manchester, United Kingdom Oliver James Associates Ltd. Full time

    Customer Success AssociateWe're seeking a Customer Success Associate to join our team at Oliver James Associates Ltd. in Manchester. This is a fantastic opportunity to work with a collaborative and innovative organisation that values career progression.About the RoleAs a Customer Success Associate, you will be responsible for ensuring continuous support for...

  • Customer Success Professional

    3 weeks ago

    Manchester, United Kingdom AQA Full time

    Customer Success ExecutiveAbout the Role:We are seeking an attentive listener with excellent organisation skills to join our team as a Customer Success Executive.Key Responsibilities:Work in a customer-facing role, providing exceptional support to our customers.Utilise your experience in education or sales to drive success and growth.Celebrate every success...

  • Customer Success Professional

    3 weeks ago

    Manchester, United Kingdom AQA Full time

    Customer Success ExecutiveAbout the Role:We are seeking an attentive listener with excellent organisation skills to join our team as a Customer Success Executive.Key Responsibilities:Work in a customer-facing role, providing exceptional support to our customers.Utilise your experience in education or sales to drive success and growth.Celebrate every success...

  • Customer Success Professional

    3 weeks ago

    Manchester, United Kingdom AQA Full time

    Customer Success Role at AQAAQA is a leading provider of educational qualifications, and we're seeking a skilled Customer Success Executive to join our team.About the Role:Work closely with our clients to understand their needs and provide tailored support.Develop and maintain strong relationships with clients to ensure their continued success with our...

  • Customer Success Professional

    3 weeks ago

    Manchester, United Kingdom AQA Full time

    Customer Success Role at AQAAQA is a leading provider of educational qualifications, and we're seeking a skilled Customer Success Executive to join our team.About the Role:Work closely with our clients to understand their needs and provide tailored support.Develop and maintain strong relationships with clients to ensure their continued success with our...

  • Senior Customer Success Professional

    2 months ago

    Manchester, United Kingdom SafetyCulture Full time

    About the RoleWe are seeking a highly skilled and experienced Strategic Customer Success Manager to join our team at SafetyCulture. As a key member of our Customer Success organization, you will play a pivotal role in refining our customer success strategy and ensuring the delivery of a world-class experience to our customers.Key ResponsibilitiesLead and...

  • Senior Customer Success Professional

    2 months ago

    Manchester, United Kingdom SafetyCulture Full time

    About the RoleWe are seeking a highly skilled and experienced Strategic Customer Success Manager to join our team at SafetyCulture. As a key member of our Customer Success organization, you will play a pivotal role in refining our customer success strategy and ensuring the delivery of a world-class experience to our customers.Key ResponsibilitiesLead and...

  • Bilingual Customer Success Professional

    4 weeks ago

    Manchester, United Kingdom Koestates Full time

    Customer Success Manager - KoestatesKoestates is a dynamic investment agency that sources top UK investment properties. We empower clients across the UK and internationally to build, grow, and scale their investment portfolios.We're seeking a highly motivated and proactive Customer Success Manager to join our fast-paced team. Our ideal candidate will have a...

  • Bilingual Customer Success Professional

    1 month ago

    Manchester, United Kingdom Koestates Full time

    Customer Success Manager - KoestatesKoestates is a dynamic investment agency that sources top UK investment properties. We empower clients across the UK and internationally to build, grow, and scale their investment portfolios.We're seeking a highly motivated and proactive Customer Success Manager to join our ambitious team. Our ideal candidate will have a...

  • Bilingual Customer Success Professional

    4 weeks ago

    Manchester, United Kingdom Koestates Full time

    Customer Success Manager - KoestatesKoestates is a dynamic investment agency that sources top UK investment properties. We empower clients across the UK and internationally to build, grow, and scale their investment portfolios.We're seeking a highly motivated and proactive Customer Success Manager to join our fast-paced team. Our ideal candidate will have a...

  • Bilingual Customer Success Professional

    3 weeks ago

    Manchester, United Kingdom Koestates Full time

    Customer Success Manager - KoestatesKoestates, a leading investment agency, is seeking a highly motivated and organized Customer Success Manager to join our dynamic team. As a key player in driving customer satisfaction and retention, you will be responsible for building strong relationships with our clients, understanding their needs, and proactively...

Customer Success Professional

2 months ago

Manchester, United Kingdom Favourite People Full time
About the Role

We are seeking a highly motivated and organized Customer Success Professional to join our team at Favourite People. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their goals are met, and helping them maximize the value of our SaaS platform.

Key Responsibilities:

  • Client Relationship Management: Develop and maintain strong relationships with our clients, understanding their business needs and goals, and providing tailored solutions to meet their requirements.
  • SaaS Onboarding and Support: Provide technical support and assistance with system setup and troubleshooting, ensuring a seamless onboarding experience for our clients.
  • Client Retention and Upsell Opportunities: Identify and capitalize on opportunities to drive client retention and upsell our SaaS platform to existing clients.

Requirements:

  • Technical Skills: Experience with SaaS platforms or related technologies is highly desirable.
  • Customer-Facing Experience: Previous experience in account management, project management, or customer success is essential.
  • Communication and Organization Skills: Strong communication and organization skills are required to manage multiple client relationships and priorities.
  • Willingness to Learn: A willingness to learn and grow within the role is essential, as we are a fast-growing company with a dynamic and innovative environment.

What We Offer:

  • Flexible Working Options: We offer flexible working options, including the ability to work from home and occasional travel to our office.
  • Opportunities for Growth: We offer opportunities for career growth and professional development, as well as international travel and client-facing experiences.
  • Competitive Benefits: We offer a competitive benefits package, including 25 days holiday, health plan, and other perks.