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Program Manager

2 months ago

Durham, Durham, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking a highly skilled Program Manager to join our Amazon UK Services Ltd. team. As a key member of our team, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations.

Key Responsibilities
  • Launch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverables
  • Use data to understand operational challenges and create continuous improvement initiatives
  • Work with a variety of other Amazon departments to identify and leverage best practices
  • Within a programme environment, lead a multidisciplinary team in overcoming challenges and drive progress
  • Manage stakeholders and internal processes, and define standards
A Day in the Life

As a Program Manager, you will work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise.

You'll identify exciting new opportunities and will take the lead when it comes to designing their implementation.

You'll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better.

About the Team

Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success.

Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Requirements
  • A degree
  • Relevant experience leading cross-functional programmes or projects using project management methodologies
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership
  • Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment
Preferred Qualifications
  • Advanced or master's degree
  • Project management qualification such as PRINCE2, APM, PMI, or similar
  • Understanding of continuous improvement methodologies such as Six Sigma or Lean
  • Experience working in an operational environment or with technical teams