Service Delivery Manager
3 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Service Manager to join our team at Prime Workforce. As a key member of our operations team, you will be responsible for ensuring the seamless delivery of our services across Scotland.
Key Responsibilities:
- Service Delivery: Oversee the deployment, setup, and ongoing management of our services to ensure high-quality delivery and customer satisfaction.
- Invoice Management: Take the lead on invoice management and payment of suppliers, ensuring timely and accurate payments.
- Site Surveys and Management: Conduct site surveys prior to sale and reconfiguration, and manage supplier service delivery and quality.
- Labour Deployments: Set up cleaning and security labour deployments, and arrange 1st day and 7th day visits with the Area Support Manager.
- Prime Secure Support: Ensure all set up and ongoing service visits are carried out, and manage and action guard reporting from the Monitoring Station.
Requirements:
- A valid SIA Licence and Driver's Licence are essential for this role.
- Exceptional organizational skills, multitasking capabilities, and attention to detail are required.
- Strong communication and interpersonal skills are necessary for effective collaboration with the team and stakeholders.
What We Offer:
- A competitive salary of £35,000 - £37,500.
- A permanent contract with a shift pattern of Mon - Fri, 10:00 - 19:00.
- The opportunity to work with a dynamic and growing company, Prime Workforce.
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