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Service Delivery Manager
2 months ago
Job Title: Service Delivery Manager
Job Summary:
We are seeking a highly organized and detail-oriented Service Delivery Manager to join our team at Prime Trading Group. As a Service Delivery Manager, you will be responsible for ensuring the seamless operation of our business, providing support to the management team, and driving business growth.
Key Responsibilities:
- Service Delivery: Oversee the deployment, setup, and delivery of our services to ensure high-quality results.
- Supplier Management: Manage supplier relationships, negotiate contracts, and ensure timely payments.
- Site Surveys: Conduct site surveys prior to sales and reconfigurations to ensure accurate assessments.
- Site Packs: Organize and manage site packs, including cleaning and security labor deployments.
- Reporting: Manage and action guard reporting, CCTV reporting, and incident resolution visits.
- Customer Engagement: Foster strong relationships with customers, manage expectations, and ensure key terms are upheld.
- Business Development: Identify new business opportunities, upsell current sites, and post-installation services.
Requirements:
- Health and Safety: Understanding of Health and Safety Regulations and ability to ensure compliance.
- Driving License: Full clean UK Driving License and ability to drive a manual vehicle.
- Organizational Skills: Be organized, flexible, and reliable with exceptional multitasking capabilities.
About Us:
At Prime Trading Group, we value diversity and foster a culture where everyone can thrive. We are committed to promoting equal opportunities for all, regardless of background, experience, or perspective.
