ITIL Content Developer
2 weeks ago
We are seeking an experienced ITIL Subject Matter Expert to join our Product Development team at PeopleCert. As an ITIL Subject Matter Expert, you will play a key role in developing high-quality ITIL content that supports our mission to elevate our ITIL brand and portfolio.
Key Responsibilities:- Contribute to the creation, review, and maintenance of ITIL Official Books, Exams, Official Training Materials, and Digital Content, ensuring all materials align with product and technical specifications and meet evolving market demands.
- Partner with Product Management and Product Marketing to drive the global success of ITIL, ensuring that Product Development content goals and timelines are met.
- Collaborate closely with the Product Architects and Product Managers to ensure that all ITIL content aligns with the overall product strategy and vision, and that content creation, review, and maintenance is prioritized and delivered according to the agreed roadmap.
- Act as an internal Subject Matter Expert to support the broader organization, including internal trainings and webinars as required, helping internal teams have a deep understanding of ITIL and its strategic importance to PeopleCert.
- 5+ years' relevant experience working with ITIL in a training or consultancy role.
- Be certified with as many as possible ITIL certifications.
- Be certified with as many as possible related certifications from the PeopleCert portfolio, and/or other providers (e.g. in Project, Programme and Portfolio Management, SCRUM, Agile, Change Management, Service Management, DevOps).
- Solid understanding of the ITIL ecosystem and competition landscape.
- Experience in product development.
- Experience in authoring, reviewing, and editing content.
- Experience in collaborating with Subject Matter Experts.
- Excellent collaboration and communication skills.
- Excellent writing and project management skills.
- Native or excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
- Advanced computer literacy is required. ECDL Advanced level certification is desirable.
- Competitive remuneration package.
- Work in an international, dynamic, and fun atmosphere.
- Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees.
- Huge learning experience in using best practices and global environment.
- Constant personal and professional development.
- Relocation package.
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ITIL Content Developer
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ITIL Content Developer
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