Security Operations Centre Manager

1 month ago

London, Greater London, United Kingdom ICTS Europe Full time
Job Title: Security Command Centre

ICTS Europe is seeking a highly skilled and experienced Security Command Centre professional to join our team. As a Security Command Centre, you will be responsible for maintaining high standards of performance, discipline, and appearance while working as part of a global command centre team.

Key Responsibilities:
  • Monitor and respond to global events and incidents that may impact the client in over 70 locations across the globe.
  • Manage and attend to incidents locally in the London office (EMEA HQ, with over 3000 tenants).
  • Point of contact for the client, staff, vendors, and visitors in case of security, access control, and safety matters.
  • Monitor global intelligence and communicate with travellers when appropriate.
  • Assist business travellers with receiving medical, security, and travel support.
  • Monitor and respond as directed to any alarm activations.
  • Assist with CCTV/DVR checks and reports.
  • Monitor and respond to CCTV and alarm systems in a Global Command Centre.
  • Access control management.
  • Report writing.
  • Front of house duties.
  • Conduct site patrols.
  • Maintenance of Client and ICTS quality control standards and company procedures.
  • Ensure the safety of staff, visitors, and property.
  • Act within the authorities set out by ICTS management and the company's working procedures.
  • Promote ICTS (Europe) Ltd and the client in a positive manner.
  • Undertake other reasonable security functions as required by the security management team and client.
Requirements:
  • 5-year checkable background.
  • 3-5 years of experience in the corporate security industry.
  • Ability to pass a Criminal Record Check (CRC) to the required standard.
  • Documentation to prove eligibility to work within the UK, if applicable.
  • Excellent command of English – both oral and written.
  • Computer literacy.
  • SIA License (DS & CCTV).
  • First Aid at Work.
Benefits:
  • Full uniform and PPE.
  • Full Training.
  • Personal Pension Scheme.
  • Health Insurance Scheme.
  • Childcare Voucher Scheme.
  • Discount shopping platform.
  • Employee Assistance Programme.
  • Cycle to Work Scheme.

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