Security Operations Centre Manager

1 month ago

London, Greater London, United Kingdom Selfridges Full time

**Security Operations Centre Duty Manager Role**

As a key member of the Selfridges team, you will play a critical role in ensuring the effective and efficient operation of our Security Operations Centre (SOC), which operates 24/7/365. You will be responsible for managing the day-to-day monitoring and integration of all key systems, including CCTV, alarms, travel, media, social media, building management, and fire safety, across all locations.

**Key Responsibilities:**

  • Manage the day-to-day monitoring and integration of all key systems, including CCTV, alarms, travel, media, social media, building management, and fire safety, across all locations.
  • Develop and establish the SOC policy, procedures, standards, and measurements, across all key locations and subsidiary control rooms.
  • Recruit and train SOC personnel on appropriate security policy and SOC procedures, embedding and owning a positive culture and awareness, across all locations.
  • Establish solid and collaborative working relationships with Security Managers, LP Managers, Investigations Managers, and Financial Crime Managers to collaboratively combat all loss and crime.
  • Produce period reporting and analysis for the Senior Business Resilience Manager as required.
  • Be proficient with IT, security systems, and other communications.

**About Selfridges:**

Selfridges is a leading retailer with a rich history of innovation and excellence. We are committed to providing our customers with an exceptional shopping experience, and our Security Operations Centre plays a critical role in ensuring the safety and security of our customers and employees.

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