Sales and Customer Engagement Specialist

6 days ago


Edinburgh, United Kingdom Clearwater People Solutions Full time
About the Role

We are seeking a highly motivated and results-driven Customer Sales Advisor to join our rapidly expanding business. As a key member of our sales team, you will be responsible for engaging with customers, building strong relationships, and promoting our ultra-fast, reliable full-fibre broadband service.

Key Responsibilities
  • Engage customers in meaningful conversations about our services and tailor your approach to meet diverse customer needs.
  • Build and maintain strong relationships with both inbound and outbound customers, promoting our services and packages.
  • Act as an ambassador for the company, providing accurate product knowledge and ensuring a positive customer experience.
  • Proactively identify sales opportunities, driving performance to exceed targets and earn uncapped commissions.
  • Deliver exceptional, jargon-free customer support and guidance.
Key Skills and Qualifications
  • A passion for sales, with the ability to turn conversations into opportunities.
  • Strong communication skills, with the ability to engage and persuade customers over the phone.
  • Previous experience in phone-based or general sales is advantageous, but we welcome candidates from varied sales backgrounds.
  • A customer-first mindset, with the ability to understand diverse needs and recommend tailored solutions.
  • A self-motivated, results-driven attitude, thriving in a fast-paced sales environment.
  • A team-oriented mindset, eager to collaborate and contribute to a high-performing sales team.
Benefits
  • 31 days holiday
  • Discounted gym membership
  • Enhanced pension plan
  • Private healthcare
  • Employee wellbeing support
  • Career coaching and development opportunities

If you are interested in this exciting opportunity, please apply as directed or reach out to Milo Yates at Clearwater People Solutions.



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