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Leisure Assistant

2 months ago

AshtonunderLyne, Tameside, United Kingdom Village Hotels Full time
About the Role

We are seeking a highly motivated and enthusiastic Leisure Assistant to join our team at Village Hotels. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our public areas are clean, safe, and welcoming for our guests.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to our guests, responding to their needs and ensuring that they have an exceptional experience.
  • Facilities Management: Maintain the cleanliness and safety of our public areas, including the gym, pool, and studios.
  • Teamwork: Work collaboratively with our hospitality team to ensure that our guests receive a seamless and enjoyable experience.
  • Problem-Solving: Identify and resolve any issues that may arise, ensuring that our guests are not disrupted and that our facilities are maintained to a high standard.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including complimentary leisure club membership and discounts on food and drink.
  • Training and Development: Opportunities for training and development, including a gamified learning platform and regular team events.
  • Flexible Working Hours: Flexible working hours to ensure that you can balance your work and personal life.
  • Fun and Supportive Work Environment: A fun and supportive work environment, with a focus on teamwork and collaboration.
Requirements
  • Passion for Hospitality: A passion for hospitality and a commitment to delivering exceptional customer service.
  • Communication Skills: Excellent communication skills, with the ability to work with people of all ages and backgrounds.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to identify and resolve issues quickly and efficiently.
  • Teamwork: A willingness to work collaboratively as part of a team, with a focus on delivering exceptional results.