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Researcher - Client Liaison
2 months ago
Pertemps Liverpool is seeking a skilled Telephone Researcher to play a key role in gathering information from clients to support our company's growth.
Main Responsibilities:- Work within an established team to gather information from clients on upcoming projects and works.
- Update our database with new information to support our client portfolio.
- Build relationships with clients and colleagues to share information and drive business growth.
- Manage your own time and workload daily to meet deadlines and achieve goals.
- Act upon data passed and make initial contact with key contacts within the sector to gather further information on upcoming projects.
- Use a consultative approach and build rapport with clients to gain as much information as possible.
- Update the database after every call with new information for the client portfolio to use.
- Manage your own time and workload daily.
- Liaise with colleagues to share information.
- Continue to build relationships with current clients.
- Deal with inbound enquiries.
- Research new projects online or within industry publications.
- A comprehensive six-month induction program, including continuous training and development.
- A great internal leadership team who have all been promoted internally.
- An open plan office with free parking.
- Excellent office location.
- 25 days leave rising to 27 after two years (plus all bank holidays).
- Additional day off for your birthday.
- Christmas Shutdown.
- Flexibility to work from home one day a week.
- Group personal pension plan.
- Life assurance.
- Employee assistance programme.
- Employee retail discount scheme.
- Eye-care vouchers.
- Discounted gym membership.
- Bike to work.
- Additional holiday purchase scheme.
- Volunteering days.
- Ongoing development and support.
- Friendly and relaxed office environment.
- Regular business and department social events.
- Minimum of two years telephone experience within a customer service or sales capacity.
- Excellent communication skills.
- Ability to manage your own workload and prioritise tasks.
