Regional Facilities Support Team Leader

2 months ago


Sheffield, Sheffield, United Kingdom Portico Full time

About Portico

We're a company that values hard work, dedication, and fun. Our unique culture empowers people to grow and develop in their careers. We believe in treating everyone equally, regardless of background or experience.

We're proud to be the chosen service partner for a leading banking institution, providing front-of-house services at their offices. Following an expansion of our regional service, we're looking for a Workplace Team Leader to join our team.

Key Responsibilities

  • Oversee a team of 8 remote members based in various locations, including Sheffield, Hull, Doncaster, and Grimsby.
  • Work alongside the Team Leader for the South to deliver exceptional service across the client's regional offices.
  • Be hands-on in the offices, ensuring operational efficiency and customer satisfaction.

Requirements

  • Previous experience in customer service or facilities management.
  • Ability to travel regularly to client sites, with time management skills and a proactive attitude.
  • Comfortable with prioritizing workload and making decisions.

What We Offer

  • Excellent holiday allowance.
  • Pension contributions.
  • Life insurance.
  • Enhanced annual leave.
  • Recommend a Friend Bonus Scheme.
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees.
  • Access to Choices, our discounts and benefits platform.
  • Training Academy opportunities for career development.


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