Shop Manager

1 month ago


North Berwick, East Lothian, United Kingdom Oxfam Full time

About Oxfam

Oxfam is a global movement of people working together to end the injustice of poverty. Our mission is to tackle the inequality that keeps people poor, and to help people build better lives for themselves and others.

We operate a volunteer-led model, where volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager's absence. Our shop managers are pivotal to the success of our business and can make a real difference.

The Role of our Shop Managers

Our shop managers are commercially aware and constantly looking for new business opportunities. They motivate their teams, create a safe and energized work environment, and are accountable for their business. They are empowered, varied, and busy, and give the opportunity to work with some amazing people.

Key Responsibilities

  1. Manage the shop's daily operations, including sales, customer service, and volunteer management.
  2. Develop and implement business plans to increase sales and revenue.
  3. Lead and motivate a team of volunteers to achieve business goals.
  4. Ensure the shop is run in a safe and efficient manner.
  5. Monitor and report on shop performance, including sales and customer feedback.

What We Offer

Oxfam offers a unique and rewarding work environment, where you can make a real difference in the lives of people affected by poverty. As a shop manager, you will have the opportunity to work with a talented team of volunteers, and to develop your skills and experience in a fast-paced and dynamic environment.

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behavior at work, including sexual harassment, exploitation, and abuse. We expect all staff and volunteers to share this commitment through our code of conduct.


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