Retail Assistant Manager

3 days ago

North Berwick, East Lothian, United Kingdom Cancer Research UK Full time

Be Part of Our Mission to Beat Cancer

We are seeking a motivated and dedicated Assistant Shop Manager to join our trading team at Cancer Research UK. As an ambassador for our organization, you will support the shop manager and your team to maximize income through people, resources, and stock.

Key Responsibilities:

  • Support the shop manager in guiding, inspiring, and engaging a diverse team of paid staff and volunteers.
  • Contribute to the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
  • Lead by example and provide excellent customer and supporter service.
  • Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.
  • Create relationships with your local community and Cancer Research UK colleagues.
  • Support the shop manager in organizing and delivering creative fundraising events for your store to achieve fundraising targets.
  • Maintain compliance with health and safety, safeguarding, security, administration, and HR policies.
  • Deputize for the shop manager in their absence.

Requirements:

  • A working knowledge of what makes great customer service.
  • Experience of working in a lively and vibrant environment.
  • Adaptability in changing situations, including being able to work effectively independently.
  • Commercial awareness.
  • The ability to create relationships and communicate well.
  • Flexibility, as our retail teams cover the needs of their stores by working on a rota basis.

What We Offer:

We provide a generous salary and benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

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