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Medical Office Assistant

2 months ago

Cardiff, Cardiff, United Kingdom Four Elms Medical centre Full time

Job Overview

Four Elms Medical Centres is seeking two part-time medical office assistants to become integral members of our dynamic and welcoming practice team. We are looking for individuals who are not only enthusiastic and compassionate but also highly driven and diligent. The ideal candidates will possess outstanding communication abilities, demonstrating the capacity to collaborate effectively within a team while also being capable of working independently. The working hours are flexible, typically spanning from Monday to Friday.

Key Responsibilities

The primary responsibilities of this position include interacting with patients in a courteous and confident manner, managing incoming calls, processing prescription requests, coordinating with healthcare professionals and team members, as well as performing various administrative tasks. This role necessitates a sensitive and empathetic approach.

About Our Practice

Four Elms is a proactive and friendly medical practice serving a diverse patient population. Our team is large and vibrant, enjoying a balance of hard work and a positive atmosphere. The reception team plays a crucial role in our operations and is highly valued within the organization.

Job Duties

- Greeting patients and visitors, whether in person or via telephone.

- Addressing and/or directing inquiries appropriately.

- Upholding the confidentiality of personal information.

- Assisting in the efficient operation of the reception area by performing general administrative and reception tasks.

- Contributing to team success by working collaboratively as a respected team member.

Required Skills and Qualifications

Essential Skills

  • Ability to manage multiple tasks simultaneously.
  • Flexibility in work approach.
  • Excellent telephone communication skills.
  • Strong literacy and written communication skills.
  • Effective time management abilities.
  • A commitment to quality and attention to detail.
  • Proficient IT skills.