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Head of Delivery and Operations

2 months ago

Warrington, Warrington, United Kingdom NUVIA UK Full time
About the Role

The Head of Delivery and Operations will be responsible for the successful delivery of all projects and services, as well as supporting strategic development of the business, to achieve agreed financial and developmental objectives, whilst ensuring high quality service and delivery standards on existing contracts and expanding work scope.

Key Responsibilities
  • Approach all aspects of work with a 'Safe Way is the Only Way' mind-set for self and others, meeting all relevant QSHE standards and obligations.
  • Responsible for individual contract delivery, observing all Company governance requirements and practices.
  • Participate and support in tender submissions, final price and commercial negotiations to secure orders at approved margins.
  • Continuously improve client service levels and thereby satisfaction, thus optimising Company performance whilst building and deepening client relationships.
  • Collaborate closely with clients to identify, develop, secure and provide Nuvia solutions to meet their needs - be a 'Solution Provider'.
  • Provide timely market intelligence and competitor activity feedback to relevant personnel within Nuvia, contributing to the generation of sustainable competitive advantage.
  • Operating as 'One Team', position Nuvia as the trusted partner for our clients.
  • Work cohesively with counterpart management team personnel to ensure the optimal utilisation of all necessary resource, agreeing a set of priorities where competing demands exist. Emphasis placed on Safety, Delivery, Tendering, Procurement and Quality.
Requirements
  • The ability to meet and exceed the expectation of, internal stakeholders, clients and suppliers through a sound understanding of their requirements, being responsive to their needs, anticipating their requirements and communicating in a clear and timely manner.
  • The ability to manage a team and portfolio of complex and client mission critical projects in resource constrained environments with competing priorities and minimal support.
  • Application of strong leadership skills to ensure the various resources forming a Project team act together to efficiently deliver agreed priorities. An effective communicator able to work collaboratively to avoid conflict and gain the support of other line managers to secure the project deliverables.
  • Displays passion, curiosity, proactivity, and tenacity including scanning for opportunities, showing initiative, commitment, and collaboration, taking action and persevering through to closure.
  • A visionary with understanding, conviction, and motivation to improve people, processes, and solutions.
  • The ability to think through and adopt a clear, sensible approach to planning, prioritising and organising tasks and activities to meet deadlines and targets. Makes most efficient use of time and other resources.
  • The ability to use a wide variety of approaches to solving problems. Consider all relevant factors and options before making a decision. Takes responsibility for decisions and justifies where necessary.
  • The ability to clearly understand and express information and ideas using relevant methods and techniques.
  • Continually seek to develop competencies to help improve and realise the potential of self and others with measurable benefits for individuals, the team/department, and the Company.
  • The ability to demonstrate energy, drive, commitment, and dedication to achieving success for themselves and the Company.
  • Adopts a proactive approach to their work, is resilient under pressure, maintains a clear vision, and possesses a strong results orientation.
About Nuvia UK

Nuvia UK is a subsidiary of VINCI construction, an international company that operates across highly regulated sectors including Civil Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally.

Nuvia UK is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence.