Head of Service Operations

1 month ago

Warrington, Warrington, United Kingdom Clearautomotive Full time
Head of Service Operations and Services

We are seeking a dynamic and experienced leader to join our team at Clear Automotive as the Head of Service Operations and Services. This is a permanent position, Monday to Friday, with a company car and attractive benefits package.

Key Responsibilities:

  • Operationally responsible for the entire Service function across the business, driving efficiency and improving service and repair turnaround times.
  • Extensive workshop control and loading management experience, adhering to dealership and company standards.
  • Facilitate staff training to maintain high standards of customer service and develop positive relationships with customers.
  • Develop and sustain relationships with customers, ensuring timely service delivery and driving business transformation.

Requirements:

  • A vast knowledge and experience of the commercial vehicle or automotive sector, specifically Mercedes, Scania, DAF, or Volvo.
  • Positive, self-motivated, and enthusiastic individual with prior experience of working within the commercial truck market.
  • Future progression opportunities within a growing group.

About Clear Automotive:

We are a successful HGV dealer group in the UK, turning over £50 million in sales a year. We are committed to providing excellent customer service and driving business transformation.

What We Offer:

  • Car + Fuel, Phone, Laptop
  • 30 Days annual leave
  • Percentage bonus based on departmental contribution

How to Apply:

If you are passionate about developing your processes and people, bringing teams together, and driving business transformation, then our role could be just what you are looking for. Please contact Rochelle at Clear Automotive for a confidential conversation.

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