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Food and Beverage Operations Leader

2 months ago

Globe Town Greater London, United Kingdom ibis London Excel Docklands Full time £28,000
About ibis London Excel Docklands:
At ibis London Excel Docklands, we pride ourselves on delivering exceptional hospitality experiences. Our commitment to responsible service is reflected in our diverse offerings and welcoming atmosphere.

Position Overview:
As our next Food & Beverage Operations Leader, you will play a crucial role in ensuring our guests enjoy a memorable dining experience. Your responsibilities will include:

  • Guest Engagement: Regularly interacting with dining patrons to assess their satisfaction with food quality and service.
  • Inventory Management: Conducting inventory checks to guarantee sufficient stock levels, placing orders as necessary, and preparing inventory reports for management.
  • Compliance Assurance: Ensuring that all dining outlets adhere to sanitation and safety standards.
  • Staff Scheduling: Overseeing the work schedules of restaurant personnel to ensure optimal staffing levels.
  • Operational Inspections: Performing routine inspections of the dining facilities to maintain high standards.
  • Financial Oversight: Monitoring cash flow within the restaurant and managing the settlement of outstanding accounts.
  • Issue Resolution: Addressing and resolving any guest complaints to enhance customer satisfaction.

Employee Benefits:
As part of our team, you will enjoy a range of benefits, including:
  • A Discount Card for use at ibis Hotels Worldwide.
  • Complimentary stays at select hotels (subject to availability and terms).
  • Opportunities for Training & Development.
  • Additional vacation days based on service.
  • A Recommend a Friend program.
  • Access to Employee Advisory Services.

Our Commitment to Diversity & Inclusion:
We are dedicated to fostering an inclusive workplace and aim to attract, recruit, and promote a diverse range of talent. We value the unique perspectives and contributions of all individuals.

Data Protection Notice:
When you submit an application, we process your personal data in accordance with applicable data protection laws. For more information on how we handle personal data, please refer to our Employee Privacy Policy.