Support & Reliability Engineer

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom TrueNorth® Full time

Support & Reliability Engineer

We are seeking a highly skilled Support & Reliability Engineer to join our team at TrueNorth®. As a key member of our professional services organisation, you will play a vital role in maintaining and enhancing the reliability, availability, and performance of our clients' IT estates.

Key Responsibilities:

  • Maintain and enhance the reliability, availability, and performance of our clients' IT estates
  • Work in both the infrastructure and application spaces to ensure seamless operations and great user experience
  • Develop and implement infrastructure management, application support, and reliability engineering practices

Requirements:

  • Commercial experience in IT infrastructure management and support, application support, or site reliability engineering
  • Ability to expand skills and develop into all three areas with our team
  • Cloud services experience (Azure, AWS, or GCP)
  • Scripting and automation skills
  • Monitoring and logging expertise

Benefits:

  • Starting salary range of £45k to £55k
  • Up to 17.5% bonus
  • Excellent benefits, including private healthcare and a 15% pension contribution
  • Hybrid working arrangement with 2-3 days per week in our Newcastle City Centre offices


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