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Application Specialist
2 months ago
We are seeking a highly skilled Field Applications Specialist to join our team at Aprirose Limited. As a key member of our team, you will be responsible for delivering application projects on time, ensuring high customer satisfaction, and providing exceptional support to our clients.
Key Responsibilities:- Perform installations, develop scripts to meet customer specifications, conduct customer training courses, and compile statistics and presentations as required.
- Perform preventative maintenance visits and repairs.
- Troubleshoot any issues and escalate problems when they impact project delivery timelines.
- Escalate and/or resolve issues in connection with customer complaints.
- Support and perform quality assurance-related activities.
- Perform software upgrades and provide helpdesk support as required.
- Successful track record of complex installations.
- Project management expertise.
- Willingness to travel.
- Automation experience (ideally script writing).
If you have a passion for delivering exceptional customer experiences and possess the necessary skills and experience, we encourage you to apply for this exciting opportunity. Please submit your CV and a covering letter outlining your experience and qualifications.
