Groups and Events Sales Executive

2 weeks ago

London, Greater London, United Kingdom Londoner Full time

About The Londoner

The Londoner is a chic boutique hotel located in the heart of Leicester Square, offering a unique blend of style and sophistication. As a hospitality professional, you will have the opportunity to work in a dynamic and ambitious environment that values excellence and innovation.

Job Summary

We are seeking a highly motivated and experienced Groups and Events Sales Executive to join our team. The successful candidate will be responsible for supporting the Group Sales and Planning Team with all duties relating to Groups and Events, including the preparation and issuing of contracts, attending Groups meetings, and ensuring that any non-arrival bookings are followed up and charged as necessary.

Key Responsibilities

  • Support the Group Sales and Planning Team with all duties relating to Groups and Events
  • Prepare and issue contracts for Groups and Events
  • Attend Groups meetings and ensure that any follow-up points are promptly actioned
  • Follow up on non-arrival bookings and charge as necessary
  • Conduct site visits and be confident in explaining all aspects of the hotel

Requirements

  • Previous experience in a similar role within a 5-star hotel environment
  • Confident and comfortable communicating with clients
  • Proven track record of delivering exceptional customer service
  • Good understanding of IT applications and ability to learn new systems easily
  • Ability to work under pressure in a high-volume environment

Benefits

  • Competitive salary
  • 28 days Holiday per annum including Bank Holidays increasing with long service
  • Complimentary hot meals, salad bar, and unlimited beverages provided daily
  • Recommend a Friend Scheme of up to £500 per friend recommended
  • Annual complimentary night stays within our hotels
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family, and their friends
  • Access to a discount platform for all of the most popular stores and outlets
  • Auto enrolment into our company pension scheme
  • Regular social events across all hotels
  • Annual company recognition events held in January each year
  • Wellbeing champions across all of our hotels
  • Access to our company doctor for medical appointments and occupational health support
  • Access for all hosts to our online learning platform Edwardian Academy
  • Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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