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Retail Operations Manager

3 months ago

Manchester, United Kingdom Kurt Geiger Full time

About Kurt Geiger:

Kurt Geiger is committed to fostering a culture of diversity, equality, and inclusion, recognizing the unique contributions of each individual as a vital asset. These principles are fundamental to our organizational ethos, emphasizing the importance of providing equitable opportunities for everyone. Established in 1963 in London, Kurt Geiger has consistently adapted to create sought-after footwear and accessories that merge aspiration with accessibility, positioning itself as Europe's leading luxury shoe and accessory retailer.

Join Our Team:

We are on the lookout for skilled professionals to join our ranks and play a key role in our continued success.

  • Deliver outstanding customer service experiences
  • Lead by example, demonstrating Kurt Geiger's service excellence
  • Meet store and corporate sales objectives while adhering to established policies
  • Facilitate effective communication with your team and upper management
  • Oversee team performance, individual goals, and staff development
  • Design efficient team schedules to accommodate peak trading times
  • Maintain Kurt Geiger's brand and team presentation standards
  • Ensure the boutique remains visually appealing in accordance with company guidelines

Qualifications:

  • Previous experience in high-volume, fast-paced retail management
  • Experience in a fashion-forward footwear, accessory, or luxury brand environment
  • Strong passion for delivering exceptional customer service
  • Proven ability to lead a sizable team
  • Exemplification of our luxury and fashion-forward brand ethos

Benefits:

  • Competitive remuneration package
  • Attractive incentive structure
  • Exclusive employee discounts

By joining our team, you will contribute to our ambition of becoming the world's premier luxury shoe and accessory retailer. We provide a vibrant work atmosphere where each day presents new challenges, rewarding your commitment with a comprehensive benefits package and numerous opportunities for professional advancement.