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Executive Director of Home Care Operations
2 months ago
We are seeking a visionary Executive Director of Home Care Operations to lead our team and elevate our services to new heights.
As a key member of our leadership team, you will be responsible for ensuring the highest standards of care, compliance, and operational efficiency across our Home Care Branches.
Key Responsibilities:- Leadership and Management: Provide inspiring leadership and management, recruiting and training key roles to build a high-performing team.
- Culture and Engagement: Foster a positive, inclusive work environment that reflects our vision and values.
- Mentorship and Development: Support and guide Home Care managers and staff, helping them grow and succeed.
- Financial Performance: Oversee financial performance, budget management, and business development, implementing strategies to hit financial targets.
- Compliance and Risk Management: Ensure our services are aligned with all relevant laws, regulations, and industry standards, managing risks and maintaining top-tier quality.
- Care Quality and Excellence: Continuously improve care delivery and the environment for our clients, ensuring excellence at every level.
- Relationship Building: Engage with clients, staff, and external stakeholders, resolving concerns and fostering collaboration.
- Performance Monitoring: Implement systems to monitor performance and report on key indicators, ensuring we're always on track.
- Proven Leadership: A track record of successfully managing teams and driving exceptional service.
- Outstanding Communication: Skilled at engaging with diverse stakeholders and fostering strong relationships.
- Compliance Expertise: Deep understanding of CQC regulations, with a focus on client satisfaction and quality care.
- Financial Acumen: Experienced in budget management and delivering quality services within financial constraints.
- Cool Under Pressure: Able to juggle multiple tasks and meet deadlines with autonomy and confidence.
- Homecare Experience: In-depth knowledge of the homecare industry and its regulatory landscape.
- Inspiration and Motivation: A natural leader with the ability to inspire and unite your team.
- Commitment to Care: Passionate about delivering the highest quality care for our clients.
- Comprehensive Training: Get off to a great start with our induction and training programme.
- Career Growth: Explore opportunities for career development and progression within our organization.
- Employee Support: Access our Employee Assistance Programme for additional support.
- Exclusive Discounts: Enjoy discounts on holidays, days out, and more with the Blue Light Card Scheme—enrollment fee on us.
- Security Checks Covered: We'll pay for your full DBS disclosure.
- Performance Bonus: Earn excellent bonuses based on your performance.
- On the Move: Access to a pool car for your convenience.
- Time Off: Benefit from 25 days of annual leave plus bank holidays.
