Customer Care Specialist

2 weeks ago


Streatham, Greater London, United Kingdom Peabody Full time
About the Role

We are seeking a highly skilled and experienced Customer Care Coordinator to join our team at Peabody. As a key member of our customer care team, you will be responsible for providing exceptional customer service and support to our customers throughout the pre-construction phase, handover, and occupation of their homes.

Key Responsibilities
  • Perform pre-move in snagging and de-snagging checks with development colleagues and contractors
  • Carry out home demonstrations and attend contractual end of defects inspections
  • Provide an efficient and effective customer care service from pre-construction to handover and occupation
  • Proactively manage customer relations of all new build properties within your area of responsibility
  • Collaborate with other teams to build meaningful relationships and find creative solutions to issues
Requirements
  • Experience in defects resolution, aftercare, or repairs within social housing or a private background
  • Strong attention to detail and ability to check legal and other documents for accuracy
  • Excellent customer service skills and ability to set realistic expectations
  • Knowledge of building regulations and building safety for residential construction
  • Experience in the construction process and project management
What We Offer
  • 30 days' annual holiday plus bank holidays
  • Two additional paid volunteering days each year
  • Family friendly policies
  • Flexible benefits scheme
  • 4 x Life Assurance
  • Up to 10% pension contribution matched 1:1

We are an equal opportunities employer and welcome applications from all qualified candidates. Please submit your CV and a brief statement outlining your suitability for the role.



  • Streatham, Greater London, United Kingdom Peabody Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Care Coordinator to join our team at Peabody. As a key member of our customer care team, you will be responsible for providing exceptional customer service and support to our customers throughout the pre-construction phase, handover, and occupation of their homes.Key ResponsibilitiesPerform...


  • Streatham, Greater London, United Kingdom Peabody Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Care Coordinator to join our team at Peabody. As a key member of our customer care team, you will be responsible for providing exceptional customer service and support to our customers throughout the pre-construction phase, handover, and occupation of their homes.Key ResponsibilitiesPerform...


  • Streatham, Greater London, United Kingdom Leaders in Care Full time

    Leaders in Care: Community Nurse OpportunityWe are seeking a highly skilled and dedicated Registered Nurse (RGN) to join our team as a Community Nurse. This full-time position will involve working in close partnership with local NHS services, providing IV therapy to patients in the comfort of their own homes.Key Responsibilities:Oversee a caseload of...


  • Streatham, Greater London, United Kingdom Leaders in Care Full time

    Leaders in Care: Community Nurse OpportunityWe are seeking a highly skilled and dedicated Registered Nurse (RGN) to join our team as a Community Nurse. This full-time position will involve working in close partnership with local NHS services, providing IV therapy to patients in the comfort of their own homes.Key Responsibilities:Oversee a caseload of...


  • Streatham, Greater London, United Kingdom London Care Limited Full time

    About UsLondon Care Limited is a leading provider of home care services, dedicated to delivering high-quality care to our clients in the comfort of their own homes.Job SummaryWe are seeking a compassionate and caring individual to join our team as a Care Assistant. As a Care Assistant, you will play a vital role in supporting our clients to live safe and...


  • Streatham, Greater London, United Kingdom Peabody Full time

    As a Nighttime Youth Care Specialist, your shifts will be dynamic and require a balance of direct support for young residents, administrative responsibilities, and collaboration with external organizations. Your role will involve conducting regular welfare assessments for the young individuals in your care, while adhering to their support plans and safety...


  • Streatham, Greater London, United Kingdom beBee Professionals Full time £50,000 - £80,000

    Associate Dentist Opportunity at beBee Professionals in StreathamWe are seeking a highly skilled and compassionate Associate Dentist to join our team at beBee Professionals in Streatham. As a key member of our dental team, you will be responsible for providing exceptional patient care and delivering high-quality dental services.Key Responsibilities:Conduct...


  • Streatham, Greater London, United Kingdom beBee Professionals Full time £50,000 - £80,000

    Associate Dentist Opportunity at beBee Professionals in StreathamWe are seeking a highly skilled and compassionate Associate Dentist to join our team at beBee Professionals in Streatham. As a key member of our dental team, you will be responsible for providing exceptional patient care and delivering high-quality dental services.Key Responsibilities:Conduct...


  • Streatham, Greater London, United Kingdom Operose Health Full time

    **Job Summary**We are seeking a highly skilled Practice Nurse to join our dynamic team at Operose Health. As a key member of our primary care team, you will play a vital role in delivering exceptional patient care and contributing to the success of our organization.Key Responsibilities:Collaborate with the practice team to ensure patient needs are met and...


  • Streatham, Greater London, United Kingdom Operose Health Full time

    Job SummaryWe are seeking a highly skilled Practice Nurse to join our dynamic team at Operose Health. As a key member of our primary care team, you will play a vital role in delivering exceptional patient care and contributing to the success of our organization.Key ResponsibilitiesCollaborate with the practice team to ensure patient needs are met and...


  • Streatham, Greater London, United Kingdom Operose Health Full time

    **Job Summary**We are seeking a highly skilled Practice Nurse to join our dynamic team at Operose Health. As a key member of our primary care team, you will play a vital role in delivering high-quality patient care and contributing to the success of our organization.Key Responsibilities:Collaborate with the practice team to ensure patient needs are met and...


  • Streatham, Greater London, United Kingdom Operose Health Full time

    Job SummaryWe are seeking a highly skilled Practice Nurse to join our dynamic team at Operose Health. As a key member of our primary care team, you will play a vital role in delivering high-quality patient care and contributing to the success of our organization.Key ResponsibilitiesCollaborate with the practice team to ensure patient needs are met and...


  • Streatham, Greater London, United Kingdom Operose Health Full time

    Job SummaryWe are seeking a highly skilled Practice Nurse to join our dynamic team at Operose Health. As a key member of our primary care team, you will play a vital role in delivering high-quality patient care and contributing to the success of our organization.Key ResponsibilitiesCollaborate with the practice team to ensure patient needs are met and...


  • Streatham, Greater London, United Kingdom beBee Professionals Full time £28,000 - £35,000

    Registered Nurse OpportunitybeBee Professionals in Streatham is seeking a compassionate and experienced Registered Nurse to provide high-quality patient care and contribute to our healthcare team's success.Key Responsibilities:Assess and monitor patient health, administering medications and treatments as required.Collaborate with physicians and other...


  • Streatham, Greater London, United Kingdom beBee Professionals Full time £28,000 - £35,000

    Registered Nurse OpportunitybeBee Professionals in Streatham is seeking a compassionate and experienced Registered Nurse to provide high-quality patient care and contribute to our healthcare team's success.Key Responsibilities:Assess and monitor patient health, administering medications and treatments as required.Collaborate with physicians and other...


  • Streatham, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Streatham, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...


  • Streatham, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Streatham, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...

  • Practice Nurse

    3 weeks ago


    Streatham, Greater London, United Kingdom Operose Health Full time

    Job Summary:We are seeking a highly skilled and dedicated Practice Nurse to join our team at Operose Health. As a key member of our primary care team, you will play a vital role in delivering high-quality patient care and contributing to the success of our surgery.Responsibilities:Assist the registered manager in ensuring compliance with regulatory...

  • Practice Nurse

    2 weeks ago


    Streatham, Greater London, United Kingdom Operose Health Full time

    Job Summary:We are seeking a highly skilled and dedicated Practice Nurse to join our team at Operose Health. As a Practice Nurse, you will play a vital role in providing high-quality patient care and contributing to the success of our primary care services.Key Responsibilities:Assist the registered manager in ensuring compliance with regulatory requirements...

  • Practice Nurse

    2 weeks ago


    Streatham, Greater London, United Kingdom Operose Health Full time

    Job Summary:We are seeking a highly skilled and dedicated Practice Nurse to join our team at Operose Health. As a Practice Nurse, you will play a vital role in providing high-quality patient care and contributing to the success of our primary care services.Key Responsibilities:Assist the registered manager in ensuring compliance with regulatory requirements...